1998 Customer Satisfaction Report

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1998 Customer Satisfaction Report

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Providing high quality services to our customers continues to be one of the top priorities of the Patent and Trademark Office. Having myself been a customer of the Patent and Trademark Office for over 20 years, I am firmly committed to issuing quality patents, registering quality trademarks and providing high quality customer service. Each of our major business areas, which include Patents, Trademarks, and Information Dissemination, has established customer service standards based on input from our customers. We continue to evaluate our progress against these standards by regularly contacting and interacting with our customers.......

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Nội dung Text: 1998 Customer Satisfaction Report

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