Chapter 4_Project management process improvement

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Chapter 4_Project management process improvement

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Chapter 4: Metrics to Identify Project Improvement Opportunities In the last chapter we discussed Kiviatt Charts and Box & Whisker Plots. These are two tools that can be used to display PD and PP data in our search for process-wide and practice-wide improvement opportunities. This would typically be the starting point for identifying major areas where improvement opportunities should be focused. In this chapter we will peel back the onion and introduce three additional tools that can be used at the individual project level to identify individual projects whose performance suggests that there is a potential improvement opportunity, first in the performance...

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