Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps

Chia sẻ: Thuy Van | Ngày: | Loại File: PDF | Số trang:10

0
198
lượt xem
48
download

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps

Mô tả tài liệu
  Download Vui lòng tải xuống để xem tài liệu đầy đủ

So exactly where is the beginning and where is the end of an IT Service Management (ITSM) project? There may be many beginnings and many ends in implementing ITSM—depending on your approach. Implementing ITSM in any organization can be a daunting task at first glance. But once you understand that it can be done as a series of projects rather than just one big one, and when you combine the application of sound project management techniques, as defined in A Guide Project Management Body of Knowledge (PMBOK® Guide) from the Project Management Institute (PMI), with the power of the best practices for the key process...

Chủ đề:
Lưu

Nội dung Text: Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps

Đồng bộ tài khoản