You are the Network Administrator for FUD Services, Inc., a medium-sized firm providing market research to the
pharmaceutical industry. Your product consists of written research reports, usually accompanied by a number of
graphics files. You deliver these on a subscription basis via password-protected download from your web site. You
also use the web site as a marketing tool, showcasing past research reports and offering an opportunity to begin the
dialogue toward developing special (custom) reports on demand. Such dialogue usually continues via email, with the
final contractual arrangements made via hard copy exchange. Inputs for your reports come from a variety of sources,
often accessed or...