Lecture Human resources management in the hospitality industry (2nd edition): Chapter 12 - David K. Hayes, Jack D. Ninemeier
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Chapter 12 - Human resources in evolving hospitality organizations. The learning objectives for this chapter include: Identify factors that influence organizational change and discuss how HR professionals can address them, discuss guidelines that are helpful in facilitating the efforts of staff members belonging to the various generations that make up today's workforce, identify key concerns that should be addressed as employee mentoring programs are planned and implemented,...
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