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Lecture Organisational behaviour on the Pacific rim: Chapter 9 - Steve McShane, Tony Travaglione

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Chapter 9 - Decision making and employee involvement. Chapter learning objectives: Diagram the general model of decision making, explain why people have difficulty identifying problems and opportunities, identify three factors that challenge our ability to choose the best alternative, outline the causes of escalation of commitment to a poor decision, outline the forms and levels of employee involvement, describe sociotechnical systems theory recommendations for more successful self-directed work teams.

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