Lecture Supply chain management: A global perspective – Chapter 10: Lean systems & six-sigma quality

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Lecture Supply chain management: A global perspective – Chapter 10: Lean systems & six-sigma quality

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The main contents of the chapter consist of the following: What is lean? lean production, respect for people, total quality management (TQM), statistical quality control (SQC), six-sigma quality, lean six-sigma supply chain.

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