Communicating with customers and other businesses has changed dramatically
over the past century. It started with print, then radio, television, phone,
and fax, and now all of us are operating in the fastest medium yet—the Internet.
The future is bright for businesses that utilize the Net as a primary medium
of communication and sales.
The number of Internet users and the amount of business done online around
the world is growing at a staggering rate. The world’s population currently
holds well over 1 billion Internet users, and the majority of these web-savvy
humans have online access at home. They research, study, e-mail, chat, download
podcasts, and shop online....