Sách Measuring Customer Satisfaction

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Sách Measuring Customer Satisfaction

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This Guide is designed to help vocational rehabilitation (VR) programs serving American Indians/Alaska Natives collect customer satisfaction data in culturally sensitive ways. While this Guide is written for VR program staff, it is intended to be useful to anyone interested in VR and related topics. So, when we say “you” in the Guide, we are referring to VR program staff but, by extension, we mean any reader.

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