Service Design

Chia sẻ: Hanh Nguyen Doan | Ngày: | Loại File: PPT | Số trang:31

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Service Design

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A service business is the management of organizations whose primary business requires interaction with the customer to produce the service. Facilities-based services: Where the customer must go to the service facility Field-based services: Where the production and consumption of the service takes place in the customer’s environment

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Nội dung Text: Service Design

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