The ROI Report

Chia sẻ: Hanh Nguyen Doan | Ngày: | Loại File: PDF | Số trang:24

lượt xem

The ROI Report

Mô tả tài liệu
  Download Vui lòng tải xuống để xem tài liệu đầy đủ

At Peppers and Rogers Group, we believe that the goal of Customer Relationship Management (CRM) initiatives is the development of Learning Relationships with customers. CRM practitioners leverage deep understanding of individual customers to make their products or services increasingly smarter over time relative to each customer’s needs. Customers are hesitant to reinvent this relationship with another firm.

Chủ đề:

Nội dung Text: The ROI Report

Đồng bộ tài khoản