Craig is a writer, editor, and networker whose computing experience began in the days
of teletypes and paper tape. After making the move from minicomputers to PCs, he
worked as an administrator of Novell NetWare networks and as a PC support technician
while operating a freelance desktop publishing business. After earning a Master’s
Degree in English and American Literature from New York University, Craig worked
extensively on the integration of Microsoft Windows NT into existing internetworks,
supported fleets of Windows workstations, and was employed as a technical writer,
content provider, and Webmaster for the online services group of a large software company.
Since devoting himself to writing and...