Good books on key account management are rare. One of the reasons for this
lies in the past, in the way that key account management (KAM) has been
defined and described. The past 40 years have been characterized by a view
that KAM is mainly a selling task, albeit at a high level, and that the responsibility
for its implementation rests almost entirely with the sales team.
Yet all our research at Cranfield School of Management indicates that,
above all else, it is this mentality that prevents the forging of mature, trustworthy
and profitable relationships.
These accounts ultimately provide the same benefits as other investment
packages—growing capital in a systematic process using professional investment
managers to help people achieve their financial objectives—but they
may do so with greater satisfaction.The real issue is not whether they provide
benefits (they do), but how and for whom they should be employed.
Chapter 1 - Management accounting: information for managing resources and creating value. The objectives of this chapter are to introduce: Organisations in the 21st century, what is management accounting? Management accountants within organisations. Inviting you refer.
Ebook Enghlish for Accounting: Part 2 presented the following basic content auditing, role of audition, descrfbing graphs, management accounting, investments, depreciation and amortization,financial statements, professional relationships, international accounting,the future of accounting.
Account executive có thể hiểu cơ bản là người có trách nhiệm phục vụ cũng như nhận những yêu cầu từ khách hàng (client) trong một công ty quảng cáo (agency). Tuy nhiên Account executive là chức vụ cơ bản nhất trong bộ phận Account của một agency, hay chỉ là khởi đầu sự nghiệp trong nghề Account management. Trong các agency thì bộ phận Account còn được gọi là Client Service Department. Account executive là chức vụ nhỏ nhất trong nghề Account Management.
Reference document content paper F2 "Management accounting - Study text 2016" to capture the details of: The nature, source and purpose of management accounting, cost accounting techniques, standard costing,...
Đến với "Ebook English for Accounting - Phần 2" các bạn sẽ được tìm hiểu một số vấn đề cơ bản sau: Auditing, management accounting, investment. Hy vọng tài liệu là nguồn thông tin hữu ích cho quá trình học tập và nghiên cứu của các bạn. Mời các bạn cùng tìm hiểu và tham khảo nội dung thông tin tài liệu.
We can say that the functions performed by a network management system can be divided into five broad categories: configuration management, fault management, performance management, security management, and accounting management.
To help you have more documents to serve the needs of learning and research, invite you to consult the document content paper F2 "Management accounting - Revision kit 2016" below. Hope content useful document serves the learning needs and work effectively.
This chapter introduce the management accounting: basic terms and concepts. The contents of this chapter includes: Management accounting information, conventional vs. contemporary management accounting systems, emphasis on cost, cost classifications, cost behaviour,... Inviting you refer.
Chapter 8 - Enterprise business systems. In this chapter, you will learn to: Identify and give examples to illustrate the following aspects of customer relationship management, enterprise resource manage-ment, and supply chain management systems: Business processes supported, customer and business value provided, potential challenges and trends; understand the importance of managing at the enterprise level to achieve maximum efficiencies and benefits.
Lecture Management accounting: An Australian perspective - Chapter 6 introduce the service costing. After studying this chapter you will be able to understand what are service organisations? Cost classifications in service organisations.
Lecture Management accounting: An Australian perspective - Chapter 7 provides a closer look at overhead costs. This chapter include objectives: What are overhead costs? Allocating indirect costs: some general principles, allocating overhead costs to products. Inviting you refer.
Lecture Management accounting: An Australian perspective - Chapter 8 introduce the activity-based costing. Learning objectives of chapter: Problems with conventional product costing systems, an activity-based costing model, initial decisions about ABC at Mason & Cox, using the ABC model for product costing at Mason & Cox, activity-based versus conventional product costs,...
Lecture Management accounting: An Australian perspective - Chapter 9 introduce the budgeting systems. In this chapter, students will be able to understand: strategic planning and budgeting systems, purposes of budgeting, responsibility accounting, the annual budget: a planning tool,...
Contemporary developments in measuring financial performance are integrated with conventional responsibility accounting performance reports. Real-time reporting, the impact of shared services and team-based structures are now included. The transfer pricing section has been reformulated to provide a clearer demonstration of the operation of such systems.
This chapter presents internal financial reports and traditional financial measures (e.g. return on investment) and an expanded section on value-based management. Up-to-date material on reward systems, including performance-linked pay is also covered.
After completing this chapter, you should be able to: understand the various purposes of performance measurement systems and the role of these systems in enhancing customer value and shareholder value; understand why conventional financial measures are not sufficient for managing an organisation; describe the characteristics of contemporary approaches to performance measurement;...
This chapter is an expansion of chapter 14 from the second edition, and relates contemporary cost management and time management to the generation of customer value. As in the previous edition, cost management techniques include activity-based management, business process re-engineering, and life-cycle costing. There is a more detailed coverage of target costing. The new material on time-based management includes measures of break-even time and time-to-market, and identifying and managing time drivers.
These three important and cutting-edge topics, which can all be viewed as part of supply-chain management, are brought together in a new chapter. In particular, e-commerce contributions to supplier and customer management are emphasised. New concepts that are covered in this chapter include enterprise resource planning (ERP) systems, customer relationship management (CRM), and B2B (business-to-business) relationships.