Citizenship behavior

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  • Chapter 2 - Job performance. In this chapter, we will address the following questions: What is job performance? What is task performance? How do organizations identify the behaviors that underlie task performance? What is citizenship behavior? What is counterproductive behavior? What workplace trends are affecting job performance in today's organizations? How can organizations use job performance information to manage employee performance?

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  • 11. Andrew J. Martin, “The Role of Positive Psychology in Enhancing Satisfaction, Motivation, and Productivity in the Workplace,” Journal of Organizational Behavior Management 24, 1–2 (2004–5): 113. 12. Dee Dickinson, “Lifelong Learning for Business: A Global Perspective” (presented at the Conference on Lifelong Learning for European Business, Oxford University, UK, October 6–7, 1992). 13. Rees Morrison, “How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make Decisions,” Consulting to Management (September 2004): 62. 14. Michael P.

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  • The past twenty-five years have been witness to celebration of all things organizational in organization and management research. Profound changes in both the global economy and information technology produced new organizational forms and pushed us to focus on competitiveness and wealth creation. To be sure, anyone who set foot in an organization knew that people matter, but our scholarly attention was diverted.

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  • Chapter 9 - Ethical business strategies, social responsibility, and environmental sustainability. This chapter includes contents: What do we mean by business ethics? Where do ethical standards come from – are they universal or dependent on local norms and situational circumstances? the three categories of management morality drivers of unethical strategies and business behavior why ethical strategies matter approaches to managing a company’s ethical conduct social responsibility and corporate citizenship strategies.

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  • Chapter 10 - Strategy, ethics, and social responsibility. This chapter includes contents: What do we mean by business ethics? Where do ethical standards come from – are they universal or dependent on local norms and situational circumstances? the three categories of management morality drivers of unethical strategies and business behavior why ethical strategies matter approaches to managing a company’s ethical conduct social responsibility and corporate citizenship strategies.

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