Xem 1-20 trên 58 kết quả Customer care
  • 2004 saw the launch of our first questionnaire this was to communicate and consult on North Tyneside Council’s Community Centres and Customer Services. This has provided us with the foundation to establish an ongoing programme of consultation, a very effective way of getting close to our customers and finding out more about what they want and what they think of our Customer Care. This was followed by an evaluation of what we now know our customers want.

    pdf24p dathao 20-10-2009 60 6   Download

  • Invite you to consult the "The art of communicating" below for additional material to serve the needs of learning and research. Content document provides information about content: Communicating, counselling skills, customer care, presentation skills. Hope useful document serves the academic needs and research.

    pdf0p lebathong 28-12-2015 12 4   Download

  • Thuật ngữ "chăm sóc khách hàng" thường được hiểu một cách không đầy đủ là sự chào đón nhiệt tình đối với khách hàng của các nhân viên bán hàng. Tuy nhiên tiếp xúc với khách hàng chỉ là một phần trong chiến lược chăm sóc khách hàng của doanh nghiệp.

    pdf4p teamwork2010 23-12-2010 640 287   Download

  • All right reserved no part of this pulication may be reproduced, store in a retreval system, or transmiterd, in any form or by any means, without the prior permission writing of oxford university press. any websites referred to in this publication are in the public domain anf their addresses and provided by oxford university press for information only.

    pdf82p nguyenviettrinh_6688 10-04-2013 296 196   Download

  • Trong bối cảnh cạnh tranh gay gắt hiện nay, một đội ngũ chăm sóc khách hàng chuyên nghiệp, năng động là lợi thế của hầu hết các công ty. Họ là những người trực tiếp làm hài lòng khách hàng và xây dựng hình ảnh tốt đẹp về công ty.

    pdf5p kim_ha_nul 07-09-2010 282 168   Download

  • Chăm sóc khách hàng (hay dịch vụ khách hàng – Customer Care) là tất cả những gì cần thiết mà doanh nghiệp phải làm để thỏa mãn nhu cầu và mong đợi của khách hàng, tức là phục vụ khách hàng theo cách mà họ mong muốn được phục vụ và làm những việc cần thiết để giữ các khách hàng mình đang có.

    doc2p caothihong90 14-06-2011 315 139   Download

  • 9 chiêu thức để làm cho nhân viên gắn bó với doanh nghiệp JoAnna Brandi, chủ tịch Boca Raton, một công ty có trụ sở ở Florida, dạy các doanh nghiệp cách áp dụng thành công những phương pháp chăm sóc khách hàng và xây dựng lòng trung thành khách hàng.

    pdf6p traitimmuathu241 12-05-2010 182 109   Download

  • Many species undertake long distance annual migrations, and many more perform shorter irregular movements. Birds are social; they communicate using visual signals and through calls and songs, and participate in social behaviours, including cooperative breeding and hunting, flocking, and mobbing of predators. The vast majority of bird species are socially monogamous, usually for one breeding season at a time, sometimes for years, but rarely for life. Other species have polygynous ("many females") or, rarely, polyandrous ("many males") breeding systems.

    pdf56p kennybibo 10-07-2012 70 25   Download

  • The vast amount of information available on the Internet, coupled with the diversity of user information needs, have urged the development of personalized systems that are capable of distinguishing one user from the other in order to provide content, services and information tailored to individual users. Recommender Systems (RS) form a special category of such personalized systems and aim to predict user’s preferences based on her previous behavior.

    pdf764p ptng13 25-06-2012 133 21   Download

  • Review the types of decisions firms face in designing a sales force. Learn how companies recruit, select, train, supervise, motivate, and evaluate a sales force. Understand how salespeople improve their selling, negotiation, and relationship-building skills.

    ppt17p em_van 31-08-2012 47 13   Download

  • Campaign Execution (Model Deployment): Once the model is ready, the next step is to deploy the model in the current campaign. The model is applied to rank all potential customers by the predicted probability of belonging to the class initiating the contact. Only the top x% of the ranked list will receive the promotion (if the majority of potential customers are contacted, then direct marketing would not differ much from mass marketing). The selection of an optimal x, i.e. the x that produces the highest net profit, depends on the (predicted) performance of the model.

    pdf274p lenh_hoi_xung 21-02-2013 26 10   Download

  • In too many companies, Sales and Marketing feud like Capulets and Montagues. Salespeople accuse marketers of being out of touch with what customers really want or setting prices too high. Marketers insist that salespeople focus too myopically on individual customers and short-term sales at the expense of longer-term profits. Result? Poor coordination between the two teams—which only raises market-entry costs, lengthens sales cycles, and increases cost of sales.

    pdf15p doiroimavanchuadc 06-02-2013 31 7   Download

  • A mandate requiring all individuals to pur- chase health insurance would be an unprece- dented form of federal action. The government has never required people to buy any good or service as a condition of lawful residence in the United States. An individual mandate would have two features that, in combination, would make it unique. First, it would impose a duty on individuals as members of society. Second, it would require people to purchase a specific service that would be heavily regu- lated by the federal government.

    pdf16p quaivatxanh 29-11-2012 21 5   Download

  • The exciting thing about social media is it off ers the opportunity to engage in two-way conversations with your customers. What better way to know how to best serve your customers than to hear directly from them? Social media has enabled new ways to initiate conversations, respond to feedback and maintain an active dialogue with customers. Kodak has pages on Facebook as well as three of our own blogs at www.kodak.com The blogs start conversations as I mentioned before, and they also have a direct positive impact on Kodak’s search engine rankings.

    pdf12p docvachiase 03-05-2013 14 4   Download

  • Welcome to the growing family of new NISSAN owners. This vehicle is delivered to you with confidence. It was produced using the latest techniques and strict quality control. This manual was prepared to help you understand the operation and maintenance of your vehicle so that you may enjoy many miles (kilometers) of driving pleasure. Please read through this manual before operating your vehicle. A separate Warranty Information Booklet explains details about the warranties covering your vehicle.

    pdf30p tieulac 26-11-2010 40 3   Download

  • CARE will do this by expanding our village savings and loan associations to 39 countries across Africa and by building the capacity of microfinance institutions to develop and deliver the products and services these clients need.

    pdf30p bi_ve_sau 17-01-2013 16 3   Download

  • The Federal Reserve plays a vital role in both the nation’s retail and wholesale payments systems, providing a variety of f inancial services to depository institutions. Retail payments are generally for relatively small- dollar amounts and often involve a depository institution’s retail clients— individuals and smaller businesses. The Reserve Banks’ retail services include distributing currency and coin, collecting checks, and electroni- cally transferring funds through the automated clearinghouse system.

    pdf8p machuavo 19-01-2013 22 3   Download

  • Business-to-business (B2B) and Business-to-Customer (B2C) approaches have been considered to be sound practices in the application of ICT (Information and Communication Technology) in commerce and industry. In the medical and care arena, these concepts have not yet been common practice. But with the enormous explosion of heterogeneous information modalities in health care, the need for applying such concepts is essential.

    pdf340p hyperion75 22-01-2013 23 3   Download

  • LSI’s competitive advantage is its CAM library, one of the most comprehensive and unique Complementary Alternative Medicine database of any kind, cross-linking hundreds of disease and health conditions to nutritional and herbal remedy abstracts. The database, consisting of over 280,000 pages of text updated with all current material daily, is the largest database on alternative health in existence, and it represents an invaluable research and resource tool for health care providers as well as their patients.

    pdf18p mebachano 01-02-2013 13 3   Download

  • The rules are also flexible for communicating effectively with customers who are blind or have low vision. For example, a restaurant can put its menu on an audio cassette or a waiter can read it to a patron. A sales clerk can find items and read their labels. In more complex transactions where a significant amount of printed information is involved, providing alternate formats will be necessary, unless doing so is an undue burden. For example, when a client who is blind visits his real estate agent to negotiate the sale of a house, all relevant...

    pdf5p mebachano 01-02-2013 10 3   Download

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