"Customer Relationship Management: The Winning Strategy in a Challenging Economy"
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions.
In a growth economy, businesses typically work hard to expand their customer base and spend aggressively to stoke the growth engine. When money is tight however, existing customer relationships grow in importance as organizations seek a cost-effective way to nurture business expansion.
In this chapter, the following content will be discussed: Give a brief overview of different views of the role of government in the economy, list key issues confronting Southern African governments regarding their role in the economy, distinguish between the main institutional categories of the public sector, discuss the salient features of and trends in the size and composition of the South African public sector, discuss various aspects of the relationship between the public sector and the rest of the economy.
The relationship between political democracy and economic growth has been a center of debate in the past fifty years. A corpus of cross-country research has shown that the theoretical divide on the impact of democratic versus authoritarian regimes on growth is matched by ambiguous empirical results, resulting in a consensus of an inconclusive relationship. Through this paper we challenge this consensus.
This paper examines financial market comovements across European transition economies and
compares their experience to that of other regions. Correlations in monthly indices of exchange
market pressures can partly be explained by direct trade linkages, but not by measures of other
fundamentals. A look at higher-frequency data during three crisis periods reveals the presence of
structural breaks in the relationship between exchange-, but not stock markets.
Traditional Supply Chain Management (SCM) aims at movement of goods and services from one end of
this chain to the other through different stages so as to improve the efficiency, productivity and profitability
of the entire process. As SCM spans across the economic functions of the entire value chain of
a product or service, it is vital for a company to join in, form, or coordinate its business related supply
chains, forming various kinds of business relationships.
In smaller regions such as the Carpathian Basin (located in Eastern/Central Europe), 50 km
horizontal resolution may still not be appropriate to describe the meso-scale processes (e.g.,
cloud formation and convective precipitation). For this purpose on a national level several
RCMs have been adapted with finer resolution (25 and 10 km). Here, results from two of the
adapted RCMs for Hungary are analyzed, namely, models PRECIS and RegCM.
In this paper, first, data and models from PRUDENCE, PRECIS and RegCM are presented.
The pace and scope of change in the world and in organizations
during the past 10 years have been unprecedented.
In this environment, staying ahead of the curve and being
adequately prepared for work, management, and leadership
has been challenging—even daunting. At the same
time, a massive shift in the balance of economic power is
under way, with many of the world’s largest economies
slowing down as other economies continue to grow and
gain power, bringing prosperity to many and a new world
Does democracy hurt or help economic performance? There are few questions in political economy that have attracted more attention over the years. Thinking on this subject, in one form or another, goes all the way back to Plato—who favored aristocracy to democracy, and has preoccupied many of the most fertile minds in political philosophy. More recently, with the
advent of cross-national data sources and statistical techniques, there have been numerous econometric studies investigating the relationship between political liberties and economic growth......
The budget deficit equivalent to total government spending
tax minus total government spending revenue.If
income tax independently, but depend on the net
• Why does society need money?
• Why do governments wish to influence
• How do financial markets interact with
the ‘real’ economy?
• What is the relationship between money
and interest rates?
Against expectations that the turn away fromstate socialismwould initiate
aturnaway from Marxist thought, recent years have seen a resurgence of
interest inMarxism and its reassessment by a new generation of theorists.
This book pursues that interest with speciﬁc reference to international law.
It presents a sustained and ground-breaking exploration of the pertinence
of Marxist ideas, concepts and analytical practices for international legal
enquiry from a range of angles.
When we published the first edition of Paying for Performance in 1997, the business
climate was very different than it is today. At that time, the U.S. financial markets were in the midst of an unprecedented multiyear boom. Many established
companies were delivering record profits, but perhaps more important, a
myriad of “new economy” marvels were rewriting long-standing rules about the relationship between earnings and market value, the relative importance of
growth and profitability, and the definition of what constitutes successful business performance.
This report was prepared by a team from the OECD's Information Economy Unit of the Information,
Communications and Consumer Policy Division within the Directorate for Science, Technology and
Industry. The contributing authors were Chris Bruegge, Kayoko Ido, Taylor Reynolds, Cristina Serra-
Vallejo, Piotr Stryszowski and Rudolf Van Der Berg.
The case studies were drafted by Laura Recuero Virto of the OECD Development Centre with editing
by Elizabeth Nash and Vanda Legrandgerard.
The work benefitted from significant guidance and constructive comments from ISOC and UNESCO.
Air travel is continuing to experience the fastest growth among all modes of transport. Increasing total
fuel consumption and the potential impacts of aircraft engine emissions on the global atmosphere have
motivated the industry, scientific community, and international governments to seek various emissions
reduction options. Despite the efforts to understand and mitigate the impacts of aviation emissions, it still
remains uncertain whether proposed emissions reduction options are technologically and financially
People often turn to egg or sperm donors when they cannot use their own eggs or sperm to
become pregnant, or when they don’t have both sperm and eggs available to them, such as single
women or people in LGBT relationships. They can go through a fertility clinic, an egg brokerage
agency, a sperm bank, or recruit a known donor (friend, family member) or unknown donor
(place Web or newspaper ad). Sperm donation can be used for AI, IVF, GIFT, and ZIFT; egg
donation for all but AI. The term “donor” can be misleading as “donors” are often paid...
Utilising the DaimlerChrysler human resources upgrade in one of South Africa’s least developed provinces as the basis, this is a well-developed case study of the relationship between human capital in host economies and international capital inflows. It describes how DaimlerChrysler
Economic policy makers, macroprudential supervisors or investors need reliable empiri-
cal estimates of the equilibrium level of credit in the economy. When the level of credit
is low, high dynamics of credit might re°ect an adjustment to the equilibrium, ¯nancial
deepening in emerging economies for instance. When the level of credit is high, even a
one-digit growth rate of credit may be considered excessive. Deviations of credit from
its equilibrium often lead to a widening of macroeconomic imbalances, e.g.
Strengthening business relationships: the ability to enhance business-to-
business communications has a huge potential. In the past companies were
using (EDI electronic data interchange to streamline business processes and
enhance communications. Through EDI suppliers, manufacturers,
distributors, and retailers were able to share information and enhance the flow
of information and goods through the supply chain.
Throughout the late-1940s and 1950s, the top marginal tax rate was typically above 90%; today it
is 35%. Additionally, the top capital gains tax rate was 25% in the 1950s and 1960s, 35% in the
1970s; today it is 15%. The real GDP growth rate averaged 4.2% and real per capita GDP
increased annually by 2.4% in the 1950s. In the 2000s, the average real GDP growth rate was
1.7% and real per capita GDP increased annually by less than 1%. This analysis finds no
conclusive evidence, however, to substantiate a clear relationship between the 65-year reduction
in the top...
The effect of wealth on consumption has been studied extensively in the empirical
literature on consumption functions. In this section we provide a brief overview of
the ﬁndings of these studies.
Few studies have examined the relationship between consumption and total wealth
for Australia. Tan and Voss (2003) have estimated the marginal propensity to
consume (MPC) out of total wealth at 0.04 or, in other words, that long-run annual
consumption increases by 4 cents in response to a one dollar increase in wealth.
Bertaut (2002) puts this number marginally higher at 0.05.
Why does the foreign and security policy of the United States so often
seem to be not just unsuccessful but misguided, being based on incomplete
or otherwise mistaken images of the outside world? Some of the most memorable
episodes in America’s relationship with the world have included debilitating
wars—Vietnam and Iraq being the leading examples—in which
the decisions to wage war appear to have been based on incorrect perceptions
of those countries. They have included placing bets on ill-fated regimes,
such as that of the shah of Iran.