English for Business Communication is a short course for people in or preparing for work who need to improve their English in these key areas: socialising, telephoning, presenting, taking part in meetings and negotiating. With its modular approach it is easy to fit into any teaching programme.
As the title suggests, the focus is on developing speaking skills in the contexts of day-to-day dealings with customers, clients and suppliers of services or goods. Great emphasis is also placed on developing listening skills.
Since English is international language of business, a knowledge of English business terms is essential for successfull business peopel, even if their main function is not in international tradeAccording to Marcus Cunliffe, in The Literature of the United States, a chauvinistic delegate to the Continental Congress moved that the new nation drop the use of the English language entirely; William Morris, in Newsbreak
Chapter 1 - Communicating in the workplace. This chapter includes contents: The importance of communication in business, current challenges, three main categories of business communication, formal and informal communication networks, business communication as a form of problem solving, the contexts for each act of business communication, the business communication process.
Chapter 1: Understanding workplace communication. The learning objectives for this chapter include: The importance of communication in business, current challenges, the three main categories of communication in business, formal and informal networks, business communication as problem solving, the contexts of business communication, the business communication process.
I have written to you several times over the past three
months requesting an explanation on why you have failed
to bring your account with us current. Be aware that some of these sample letters have legal, financial, or other implications. If you are not sure about the use of any letter, consult with an appropriate professional first.
Marketing is one in a series of ten useful Test your professional english books.This throughly revised and updated edition features 60 clear and simple tests for students and professional.Test Your professional English - Marketing is a series of ten useful Test your professional English books. This thoroughly revised and updated edition features 60 clear and simple tests for business students and professionals who use English in...
Since English is international language of business, a knowledge of English business terms is essential for successfull business peopel, even if their main function is not in international tradeAccording to Marcus Cunliffe, in The Literature of the United States, a chauvinistic delegate to the Continental Congress moved that the new nation drop the use of the English language entirely; William Morris, in Newsbreak (Stackpole, New...
The authors of the articles, while they mention a number of the elements in the dust, think
of it as a “liming” material rather than a broad-spectrum remineralization material.
Significantly, they observe: “Use of cement kiln dusts for soil liming is not a new idea, but it
seems to have received little attention and the relative merits of the dust and of conventional
liming materials have not been well studied.
Slang is language deliberately selected for its striking informality and is consciously used in preference to ‘proper’ speech (or, more rarely, writing). It usually originates in small social groups. For
these groups, it is a private code that embodies their particular values and behaviour and reinforces their exclusivity. Slang expressions may escape the originating group and become more widely used, and although slang draws much of its effect from its novelty, some terms (booze, punk, cool) may stay in the language for many years....
The Secret Language of Business reveals the secrets of body language and nonverbal communication. Successful professionals need more than just good communication skills, you also need the ability to interpret the nonverbal signals that everyone displays. You’ll learn how to master and manipulate your own body language, read the body language of others, and influence people through your new skills and perception. No matter what business you’re in, this is a valuable guide to achieving more in life and business....
This publication was originally written as a text for a business communication course
and has subsequently been expanded. It sets out to explain some business
communication issues and hopefully assist in making you a better communicator, both
at work and in your personal life.
For business success the ability to communicate at different levels, by a variety of
methods, to peers and superiors, sideways to your counterparts and downward to
people you are supervising is essential.
Business Communication Games are a great way to get everyone on the same page in a fun and memorable way. Find out about games for business communication in ebook Business Communication Games: Photocopiable Games and Activities for Students of English for Business.
Chapter 2 - How business communicates. The main contents of this chapter include all of the following: 21st-Century business directions, formal communication networks, informal communication networks, communicating externally.
Chapter 13 - Interpersonal and collaborative messages. The main contents of this chapter include all of the following: Communicating interpersonally, relational communication, communicating nonverbally, types of nonverbal communication, communicating in small groups,...
Chapter 1 - Establishing credibility. After studying this chapter you will be able to: Explain the importance of establishing credibility for business communications; describe how competence, caring, and character affect your credibility as a communicator; define and explain business ethics, corporate values, and personal values; explain the FAIR approach to ethical business communications.
Chapter 4 - Communicating across cultures. When you finish this chapter, you should: Describe characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it; explain the major cultural dimensions and related communication practices; name and describe key categories of business etiquette in the intercultural communication process.
Chapter 7 - Email and social media for business communication. In this chapter you will learn: Apply principles for writing effective emails, explain how to handle emotion effectively in online communications, describe strategies for managing digital message overload, explain characteristics of the emerging Social Age,...
Chapter 15 - Delivering presentations. After completing this chapter, students will be able to: Describe how presentation delivery impacts your credibility; deliver presentations with authenticity, confidence, and influence; apply the SOFTEN model of nonverbal communication for presentations; use slides and handouts to supplement your presentation effectively; interact effectively with your audience.
Chapter 2 - Understanding the writing process and the main forms of business messages. After studying this chapter, you should be able to: Describe the writing process and effective writing strategies, describe the current usage of the business letter, describe the purpose and forms of memorandums, understand the appropriate use of email,...