Now that you have learned about the MicrosoftÆ Solutions Framework (MSF)
services-based approach to design, you can apply the services-based approach
to everyday activities.
In this activity, you will identify the layers in a scenario provided. Microsoft Official Curriculum (MOC), available to IT Academies at a discounted price, is professional courseware intended for IT professionals and developers who build, support, and implement solutions by using Microsoft products and technologies. MOC is designed to cover the topics that employers know are mission-critical in the real world.
In this activity, you will identify service classes for the Ferguson and Bardell,
Inc. case study. After these service classes have been identified and classified,
you will answer a series of questions relating to services-based design and
discuss your answers with the instructor and the rest of the class.
Visual Objective for Case Study 2-1: QoS
1. Review customer QoS requirements. Completely read the
customer requirements provided.
2. Identify QoS service class requirements. With the aid of your
partner, identify the service classes required to implement the
administrative QoS policy based on customer requirements.
Because an ERP system like Microsoft Dynamics AX 2012 plays a central role in an organization, there will always be the need to integrate it with other applications. In many cases, services are the preferred way of doing this, and Microsoft Dynamics AX 2012 is now more flexible than ever when it comes to the creation and use of these services. Understanding these services will help you identify where they can be used, and do so effectively.
First, you will analyze the usage scenario for potential business objects. These
candidate business objects are the logical constructs that help identify the
services, attributes, and relationships of the future solution.
Next, you will analyze the usage scenario for potential services.
Finally, you will extend the analysis to identify hidden objects and services.
In this activity, you will first identify the optimal system services to use in a
given situation. Next, you will analyze the system services selection in a
scenario. Microsoft Official Curriculum (MOC), available to IT Academies at a discounted price, is professional courseware intended for IT professionals and developers who build, support, and implement solutions by using Microsoft products and technologies. MOC is designed to cover the topics that employers know are mission-critical in the real world.
In August 2001, the Directorate of Acquisition Resources and Analysis in the Office of the Secretary of Defense (OSD) asked the RAND Corporation to identify policy issues relevant to large service acquisitions that deserved closer attention in OSD. RAND agreed to examine a variety of new large acquisitions o
Spoken dialogue systems promise efﬁcient and natural access to information services from any phone. Recently, spoken dialogue systems for widely used applications such as email, travel information, and customer care have moved from research labs into commercial use. These applications can receive millions of calls a month. This huge amount of spoken dialogue data has led to a need for fully automatic methods for selecting a subset of caller dialogues that are most likely to be useful for further system improvement, to be stored, transcribed and further analyzed. ...
Chapter 7: Web service's objectives is discuss distributed computing; explain web services and their charateristics; discuss the generic architecture of the Web service; describe the life cycle of a Web service; identify the requirements for a Web service; explain the working of a Web service.
Chapter 12 - Services marketing. After reading chapter 12, you should be able to: Describe four unique elements of services, recognize how services differ and how they can be classified, explain how consumers purchase and evaluate services, develop a customer contact audit to identify service advantages, explain the role of the seven Ps in the services marketing mix, discuss the important roles of internal marketing and customer experience management in service organizations.
Chapter 13 - Services: the intangible product. In this chapter you will learn: Describe how the marketing of services differs from the marketing of products, discuss the four gaps in the service gap model, examine the five service quality dimensions, explain the zone of tolerance, identify three service recovery strategies.
Chapter 12 describe four unique elements of services, recognize how services differ and how they can be classified, explain how consumers purchase and evaluate services, develop a customer contact audit to identify service advantages, explain the role of the seven Ps in the services marketing mix, discuss the important roles of internal marketing and customer experience management in service organizations.
After studying this chapter you will be able to: Understand the development and source of generally accepted auditing standards, describe the fundamental principle of responsibilities and how this principle relates to the characteristics and qualifications of auditors, describe the fundamental principle of performance and identify the major activities performed in an audit.
The goals of this chapter are: Define and explain the differences among several kinds of employee fraud that might occur at an audit client, identify and explain the three conditions (i.e., the fraud triangle) that often exist when a fraud occurs, describe techniques that can be used to prevent employee fraud,...
The goals of this chapter are: Identify significant inherent risks in the acquisition and expenditure cycle; describe the acquisition and expenditure cycle, including typical source documents and controls; give examples of tests of controls over purchases of inventory and services;...
After you have mastered the material in this chapter, you will be able to: Describe the production cycle, including typical source documents and controls; give examples of tests of controls for auditing the controls over conversion of materials and labor in a production process; identify and describe considerations involved in the observation of physical inventory and tests of inventory pricing and compilation;...
In this chapter, the learning objectives are: Identify major activities performed by auditors in completing the substantive procedures following the date of the financial statements; understand the role of attorney letters in evaluating litigation, claims, and assessments; explain why auditors obtain written representations and identify the key components of written representations;...
After studying this chapter you will be able to: Understand the types of reports that accompany an entity's financial statements and the content of the auditors' standard (unmodified) report, identify situations in which language in the standard (unmodified) report is modified and the type of opinion issued in those situations, identify situations in which auditors add explanatory language to an unmodified opinion.
In this chapter, the learning objectives are: Understand general ethics and a series of steps for making ethical decisions; reason through an ethical decision problem using the imperative, utilitarian, and virtue theories of moral philosophy; identify the different entities that make ethics rules for CPAs and public accounting firms;...
After you have mastered the material in this chapter, you will be able to: Identify and describe auditors' exposure to lawsuits and loss judgments, specify the characteristics of auditors' liability under common law and cite specific case precedents, describe auditors' liability to third parties under statutory law,...