Learn the fundamentals, practices and models of intellectual capital management with this essential resource. Providing a business-oriented, critical review of the definitions, practices, tools and models that are available today, its approach enables you to understand and retain the cutting-edge issues in the emerging field of intellectual capital management.
Define management and managers, and characterise their importance to organisations
•Identify and briefly explain the four basic management functions in organisations
•Describe the kinds of manager found at different levels and in different areas of the organisation
•Identify the basic management roles that managers may play and the skills they need to be successful
•Discuss the science and art of management and describe how people become managers
•Summarise the scope of management in organisations....
Although the day of trusts is here, still practically each of the component companies of the trusts was
developed and built up largely through the energies and especial ability of some one or two men who were the
master spirits in directing its growth. As a rule, this leader rose from a more or less humble position in one of
the departments, say in the commercial or the manufacturing department, until he became the head of his
particular section. Having shown especial ability in his line, he was for that reason made manager of the
Identify the components of the internal environment and discuss their impact on organisations.
•Discuss the primary charateristics and determinants of an organisation’s culture and how the culture can be managed.
•Identify the main dimensions, cause and impacts of workforce diversity and discuss the strategies and approaches to diversity management.
•Describe managerial ethics and CSR and discuss how they can be managed in organisations.
About the Author Professor Ellen A. Benowitz has been employed at Mercer County Community College since 1972. In addition to providing instruction in the areas of accounting, business organization, business communications and management, she has also served in several administrative positions. Professor Benowitz is also the New Jersey State Chairman for Future Business Leaders of America-Phi Beta Lambda and serves as member of the national board of directors.
Chapter 17 OPERATIONS. Many projects in the telecom environment are operations projects. Most projects require some involvement from operations organizations, even if they are not centrally operations projects. In the telecom industry, “operations” encompasses many diverse functions, and often aspects of many such systems are needed.
Discuss the components of strategy, types of strategic alternative, and the distinctions between strategy formulation and implementation
•Describe how to use SWOT analysis in formulating strategy.
•Identify and describe alternative approaches to business-level strategy formulation.
•Describe how business-level strategies are implemented.
•Identify and describe alternative approaches to corporate-level strategy.
•Describe how corporate-level strategies are implemented.
This research was sponsored jointly by the Industrial Liaison Program of the
Massachusetts Institute of Technology and PA Consulting Group. The analyses
presented here were performed by a team directed by the author, with principal
contributions by Lauri Mitchell and Mark Bamford, both formerly of Pugh-Roberts
Associates. We thank PA Consulting Group, and in particular Paul Thornton and
Stephen Payne, for funding this study, and Thomas Moebus, MIT Director of Corporate
Relations, for his overall support of the research program.
Customer Relationship Management (CRM) is growing in importance due to the challenging business
environment faced by organizations throughout the world today. It is particularly critical in industries
undergoing changes in traditional channel configuration. CRM is a means of addressing increasing
competition, changing economic conditions and promotional dependence through the use of intimate
customer knowledge; knowledge gained through relationship development and past marketing programs.
Research In Motion (RIM) Ltd. was incorporated in 1984 by Michael Lazaridis and Douglas Fregin in Waterloo, Ontario, Canada under the Ontario Business Corporations Act. RIM is engaged in the research, design, manufacture and sale of wireless and is a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry solution in 1999. (Euromonitor, 2011)
Harrison's Internal Medicine Chapter 75. Evaluation and Management of Obesity
Evaluation and Management of Obesity: Introduction Over 66% of U.S. adults are currently categorized as overweight or obese, and the prevalence of obesity is increasing rapidly throughout most of the industrialized world. Based on statistics from the World Health Organization, overweight and obesity may soon replace more traditional public health concerns such as undernutrition and infectious diseases as the most significant contributors to ill health.
Managing a sales force can seem at times like trying to herd cats or force water to go uphill. Having had the privilege of leading numerous sales teams across multiple industries, I can share more than a few stories (good and bad).
After more than 25 years of sales management experience, let me share 4 steps I believe are essential.
The purpose of organizing is to establish lines of authority. A line of appropriate
authority creates order within the company. This is necessary in
order to prevent chaos where everybody is trying to do everything at once.
To create synergism, departments and individuals need to work together
in a coordinated effort resulting in higher efficiency. In effect, three people
working together can do more work than ten people working separately.
Another benefit of organizing the business is more efficient communication
and reduced conflict by ensuring that authority and responsibility...
Eleven million tonnes of waste are produced yearly by the European pulp and paper industry, of which 70% originates from the production of deinked recycled paper. Wastes are very diverse in composition and consist of rejects, different types of sludges and ashes in mills having on-site incineration treatment. The production of pulp and paper from virgin pulp generates less waste but the waste has similar properties to waste from the production of deinked pulp, although with less inorganics [...].
Sixth, this study can claim several new findings. This is the first mutual fund study to
expose the evidence of a liquidity premium and emphasise the inclusion of including a
liquidity factor in the fund performance measure (Chapter 6). This study also provides new
findings about emerging markets. In Chapter 4, the study reveals the style of fund managers
in these markets and shows that they rely on medium capitalisation strategy. This chapter also
relates the sensitivity of data frequency to the fund performance.
The focus of this study is exploring determinants of mutual fund growth as its impressive
growth, Compound Annual Growth Rate (CAGR) of 16.97%. As documented by Ramasamy and
Yeung (2003), growth of mutual fund industry among emerging markets is expected to grow at the rate
of double digit by 2030. There are extensive research collections of U.S. mutual fund or US funds
investing in emerging markets i.e., Sharpe (1966), Petersen (2001), Kaminsky et.al (2001), and
Ramasamy and Yeung (2003). However, research on emerging mutual funds and their determinants is
still limited. ...
Industrial Preventive Maintenance & Reliability Services
Australasian Maintenance Solutions Pty Ltd was established to offer innovative and practical Maintenance Strategies to the Manufacturing, Mining and Pulp and Paper industries. AMS assist in all facets of maintenance from the development of Preventive Maintenance plans to the reorganisation of a company's maintenance work force. AMS Consulting Services provide Maintenance Benchmarking Reviews, Maintenance Training, Condition Monitoring Advice and Maintenance Inventory Management Expertise.
Project, IT, and change management are not entirely distinct disciplines or methodolo-
gies. The concepts, activities, and outputs in one discipline have parallel—and some-
times identical—features in the other two. We argue that to optimally plan and execute
HIT projects in HDOs requires all three adopted in concert. In this book, we combined
these standards and best practices to create an integrated project, IT, and change man-
Success with HIT projects is never a guarantee.
The ScrumMaster is one of the most important elements of Scrum success. The
ScrumMaster does whatever is in their power to help the team be successful. The ScrumMaster
is not the manager of the team; instead, the ScrumMaster serves the team, protects the team
from outside interference, and guides the team’s use of Scrum. The ScrumMaster makes sure
everyone on the team (as well as those in management) understands and follows the practices
of Scrum, and they help lead the organization through the often difficult change required to
achieve success with Agile methods.