Xem 1-17 trên 17 kết quả Integrate crm
  • Experts estimate that more than fifty percent of all Customer Relationship Management (CRM) implementations will be seen as failures from a company’s viewpoint. However, implemented the right way, CRM is useful, profit-enhancing, and even vital to businesses. Focusing on the implementation of effective customer strategy and driving return (i.e., through customer insight vs. simply loyalty), CRM Unplugged demonstrates how CRM should be defined, approached, and profitably applied to any size business....

    pdf226p transang3 30-09-2012 45 16   Download

  • Many of you reading this book are about to embark on the journey of implementing customer relationship management (CRM) software within your organization; some of you are completely new to CRM, while others have been through a CRM implementation with varied success. This book was written to provide business leaders and stakeholders with a practical playbook that spells out an approach for a successful CRM project and program.

    pdf244p docsach123 25-05-2013 48 26   Download

  • Purpose of this document is to provide an architectural overview of CRM system. Through this document, project team and IT Department can have an overview and understand the whole system. They can know how CRM system will be developed and which systems CRM will have to integrate with. This document also describes all constraints that the design of the system must follow to meet the business and maintenance requirements.

    doc54p caohungs3i 13-04-2010 153 45   Download

  • Chapter 2. The strategy development process. The strategic framework for CRM Strategy development process: Value creation process: Value customer receives • Value proposition • Value assessment Customer segment lifetime value analysis Multi-channel integration process

    pdf63p leslie88 15-09-2010 76 38   Download

  • Chapter 5. The information management process. The strategy framework for CRM Strategy development process: Value creation process: Value customer receives • Value proposition • Value assessment Customer segment lifetime value analysis Multi-channel integration process

    pdf57p leslie88 15-09-2010 86 35   Download

  • Chapter 4. The multi-channel integration process. The strategy framework for CRM Strategy development process: Value creation process: Value customer receives • Value proposition • Value assessment Customer segment lifetime value analysis Multi-channel integration process

    pdf58p leslie88 15-09-2010 72 34   Download

  • Chapter 6. The performance assessment process. The strategic framework for CRM Strategy development process: Value creation process: Value customer receives • Value proposition • Value assessment Customer segment lifetime value analysis Multi-channel integration process

    pdf45p leslie88 15-09-2010 70 34   Download

  • Chapter 3. The value creation process. The strategy framework for CRM Strategy development process: Value creation process: Value customer receives • Value proposition • Value assessment Customer segment lifetime value analysis Multi-channel integration process

    pdf66p leslie88 15-09-2010 75 33   Download

  • Many studies have shown that a good way to improve customer retention is to sell more products to the same custo- mers, i.e. extend the portfolio of products or services bought from a given supplier. Of course, given a specific custo- mer profile, companies would like to know what is the next most-likely product or service a customer is going to buy. In analytical CRM, we build cross-sell/up-sell models, also known as NPTB (next product to buy) models. These enable marketing analysts to target customers with the most appropriate product.

    pdf5p nhacchovina 25-02-2013 18 4   Download

  • Given the important role being played by knowledge management (KM) systems in the current customer-centric business environment, there is a lack of a simple and overall framework to integrate the traditional customer relationship management (CRM) functionalities with the management and application of the customer-related knowledge, particularly in the context of marketing decisions.

    pdf15p monkey68 13-03-2009 181 102   Download

  • SQL Server 2012 with PowerShell V3 Cookbook Increase your productivity as a DBA, developer, or IT Pro, by using PowerShell with SQL Server to simplify database management and automate repetitive, mundane tasks. Donabel Sntos professional expertise distilled Donabel Santos is a SQL Server MVP and is the senior SQL Server Developer/DBA/ Trainer at QueryWorks Solutions, a consulting and training company in Vancouver, BC.

    pdf634p phungnguyet_123 20-02-2013 40 15   Download

  • The Cisco Smart Business Communications System is designed for small- and medium-sized businesses (SMB) to provide voice, data, video, security, and wireless capabilities—while integrating with existing applications, such as calendar, E-mail, and customer relationship management (CRM). The Cisco Smart Business Communications System provides a complete portfolio of Cisco Unified Communications products, as well as wired and wireless networking solutions. It provides access to the right mix of key communications, productivity, and business applications....

    pdf45p thaudiennhe 29-11-2010 86 12   Download

  • Rhawi Dantas is a Brazilian Software Engineer, more specifically from Recife, with severeal years of experience in the Java platform. He has mainly focused on Web/Server developmen and hsa contributed to projects ranging from mobile/server integration, different customization of IDEs and development of CRMs. He currently works at Paf.com with Java Web development. He graduated as Bachelor in Information Systems and at that time he had the opportunity to work as a tutor for the University with Object Oriented Programming subject.

    pdf308p lock_123 08-04-2013 33 9   Download

  • Hôm nay "công ty đang phải vật lộn với một vấn đề đơn giản, nhưng cơ bản. Họ cần phải hiểu khách hàng của họ! Trong lịch sử tổ chức tiếp cận thị trường của họ từ một điểm "thị trường" sản phẩm của xem, trong khi duy trì một cái nhìn toàn diện của từng dòng sản phẩm cụ thể, phân mảnh thông tin khách hàng qua các hầm chứa thông tin nhiều.

    pdf10p myngoc4 15-09-2011 24 5   Download

  • Trong ngày hôm nay "của nền kinh tế toàn cầu, mối quan hệ với khách hàng là chìa khóa. Không hiểu khách hàng của bạn, dự báo nhu cầu của mình hoặc phân biệt chính mình thông qua giá trị mà ông thấy trong dịch vụ của bạn, sau đó họ sẽ di chuyển trên.

    pdf10p myngoc4 15-09-2011 12 4   Download

  • Only a handful of users (7%) said they are able to integrate social media into their overall marketing strategy, such as campaign management, retail analytics, CRM and business intelligence. Without such information and integration, companies are missing the chance to effectively market products, find new opportunity and manage their reputation, says leading author and analytics expert Tom Davenport.

    pdf16p mebachano 01-02-2013 24 3   Download

  • Chapter 2 - Major business initiatives: Gaining competitive advantage with IT . After completing this unit, you should be able to: Define supply chain management (SCM) systems and describe their strategic and competitive opportunities, define customer relationship management (CRM) systems and describe their strategic and competitive opportunities, explain the significance of enterprise resource planning (ERP) software as the integration of functional software systems.

    ppt15p tangtuy17 11-07-2016 5 2   Download

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