International benchmarks

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  • This book aims to raise awareness of how the International Benchmarking Network of Water and Sanitation Utilities (IBNET)can help utilities identify ways to improve urban water and wastewater services. It provides an introduction to benchmarking and to the objectives, scope and focus of IBNET and describes some of its recent achievements. The methodology and data behind IBNET are elaborated, and an overview of IBNET results and country data are presented.

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  • At the request of the National Science Foundation Engineering Directorate, the National Academies performed an international benchmarking exercise to determine the standing of the U.S. research enterprise in the field of mechanical engineering relative to its international peers. This of course was no trivial undertaking, even for the panel of mechanical engineers assembled—11 members, mostly from U.S.

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  • part: corporate culture Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • part 7: A proposal Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • part: advertising and the internet Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • part 16: negotiating a lease Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • part 19: productivity Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • Part: chairing meetings Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • part: forecasts and results Business Benchmark helps students get ahead fast with their Business English vocabulary and skills and gives them grammar practice in business contexts. It also helps students prepare for an internationally recognised Cambridge ESOL Business English exam, using real exam papers from Cambridge ESOL. Teachers can choose from the BEC edition or the BULATS edition at the right level for their students.

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  • I was one of the original divisional quality directors at Motorola chartered with developing, training, and deploying the culture and methods of Six Sigma.We were able to reduce costs, improve efficiencies, and maximize customer satisfaction in all operations. Within the manufacturing operations, we reduced the cost of sales by 30 percent. In administrative and service functions, we reduced cycle times and cost by as much as 90 percent. In 1990 and 1991 our division was used as the internal benchmark for service and administrative quality....

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  • This research was sponsored jointly by the Industrial Liaison Program of the Massachusetts Institute of Technology and PA Consulting Group. The analyses presented here were performed by a team directed by the author, with principal contributions by Lauri Mitchell and Mark Bamford, both formerly of Pugh-Roberts Associates. We thank PA Consulting Group, and in particular Paul Thornton and Stephen Payne, for funding this study, and Thomas Moebus, MIT Director of Corporate Relations, for his overall support of the research program.

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  • It is rare that policymakers get a second chance, but today, they may be fortunate enough to have such an opportunity. As this book goes to press in the fall of 2008, it is aimed to assist the new administration that will be elected this fall to seize the opportunity, learn from past mistakes, and design a communications policy that will be forward-looking, make information technologies available to all, enhance their contribution to a more vibrant democratic sphere, to a greater sense of social responsibility, and to an improved quality of life for all Americans....

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  • Ensuring patient safety is the first critical step in improving quality of care. At all levels, health care workers make decisions every day involving patient safety. Patient safety is about protecting patients from incurring harm while they are receiving health care. It is an international issue. Although safe care has always been a priority, in recent times we have seen a growing realization of how unsafe care affects all the key stakeholder groups in the health care sector.

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  • The benchmarking exercise included review of compensation and benefits for the State of New  York  and  the  State  of  New  Jersey  and  significant  public  authorities  in  the  New  York  City  metropolitan  region.   In  addition,  with  respect  to  compensation  benchmarking  of  the  Port  Authority’s  four  largest  line departments,  five  to  seven public  sector  agencies  and  five  to  ten  private  sector  companies  were  initially  identified  and  reviewed  for  as  potential  peer  comparables.

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  • Many organizations and individuals played a role in the preparation of this report, and although it is not possible to cite all of them, several deserve particular mention. O. B. Hemeng and Baffour Asafo-Adjei of the Crops Research Institute (CRI) embraced the proposal to carry out the study and offered the use of CRI staff and facilities. Nana Koranteng and Mark Mostovac of the Canadian International Development Agency (CIDA-Ghana) were instrumental in mobilizing financial support from CIDA.

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  • After studying this chapter you will be able to: Learn why resource allocation should always be based on strategic priorities; understand why policies and procedures should be designed to facilitate good strategy execution; understand why and how benchmarking, best-practices adoption, and tools for continuously improving the performance of value chain activities help an organization achieve operating excellence and superior strategy execution.

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  • Qatar has recently positioned itself to be a leader in education. Central to the country’s efforts is the implementation of reforms to its K-12 education system. Central to the reform initiatives was the development of internationally benchmarked curriculum standards in four subjects: Arabic, English as a foreign language,

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  • Chapter 11 - Managing internal operations: Actions that promote good strategy execution. After studying this chapter you will be able to: Learn why resource allocation should always be based on strategic priorities; understand why policies and procedures should be designed to facilitate good strategy execution; understand why and how benchmarking, best-practices adoption, and tools for continuously improving the performance of value chain activities help an organization achieve operating excellence and superior strategy execution;..

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  • Virtually no other change has had a stronger impact on Swiss education than the Bologna reforms. By establishing an international benchmark in pro- grammes and qualifications, the reforms promote mobility among students on the one hand and open up career options internationally on the other. Further- more, students now have the option of graduating from universities or universi- ties of applied sciences with a Bachelor’s or Master’s degree of equal value.

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