Nobody likes to think that they make mistakes
Making changes means talking about past mistakes – and admitting that they are mistakes!
You may make a great case for change, and still fail to convince people to do it.
Because change is uncomfortable, people in organizations will resist it.
Project managers who try to change their organizations run into several common excuses when trying to implement tools, techniques and practices.
This chapter discusses some of the components involved in understanding the project environment, such as using a systems approach, understanding organizations, managing stakeholders, matching product life cycles to the project environment, understanding the context of IT projects, and reviewing recent trends that affect IT project management.
Project management is a hot topic. It is a hot topic because projects are the nerve center of a company. It is where new products come from and it’s where profits are made or lost. In simplest terms, companies live or die based on the success of their projects. The single most important element in a project’s success is the leadership of the project manager.But what is a project manager? Look at the Job Opportunities pages, and what do you see?
Probably the single most important thing in project management is communications. It is said that if good communications exist in a project, the team will be motivated and the project will succeed in spite of problems that might kill another project. It is essential that project managers have a good understanding of communications. It is generally agreed among project managers that communications skills are the most important skills that a project manager can have.
This book has been written to help those preparing for the Project Management
Professional Examination. It is intended to cover all of the
material that the Project Management Institute (PMI) considers important
enough to be included in the exam. This book has been revised to
reflect the changes in the Project Management Professional Examination put
into effect as of March 2002 and reflects the Guide to the Project Management
Body of Knowledge, 2000 edition.
Contract and Procurement Management.
Many times it is the project manager that is on the buying end of the project. Most of the time we think of projects as work that we are doing to produce a set of deliverables that will be delivered to some organizations. However, often the project manager is required to hire another project manager to produce goods and services for his or her organization. When this is done, the roles and responsibilities of the project managers change somewhat. It is necessary to have assurance that the hired project manager and his or her team will...
What Is the PMP Exam Like?
The Project Management Institute (PMI) has constantly improved the PMP examination since it was ﬁrst given and will continue to improve the exam as time goes on. April 2002 was signiﬁcant because of the culmination of several factors that have had an inﬂuence on the PMP examination. The Project Management Professional (PMP) Role Delineation Study was begun in 1999 to help deﬁne the roles and responsibilities of project management professionals.
This paper provides a review of the steps and stages associated with project management according to the
Project Management Institute® (PMI). It is a primer for anyone new to the Project Management Body of
Knowledge® (PMBOK®) and who is preparing to take the PMP exam.
In order to understand how the Project Management Institute (PMI) recommends that projects be run it is nec-
essary to understand the project management life cycle. The project management life cycle is the framework
around which project management activities are structured.
Chapter 13a: Question about COST MANAGEMENT
1. A project manager wants to make a trip to California by car. The project manager knows how many miles it will be to drive to California, the current price of gasoline, and how many miles the car will go on a gallon of gasoline. From this information he or she can calculate the estimated cost of the gasoline for the trip. This is a form of what kind of estimating technique? a. b. c. d. Deﬁnitive Analogous Parametric Quantitative
2. A project manager wants to make a trip to California by car. The project manager...
Chapter 19b: Answer key about PROFESSIONAL RESPONSIBILITY
1. Answer: c There should be a change procedure in the project to handle changes that might be initiated by customers. The change procedure should include the cost for managing the change and the cost of developing the estimate for the effects of the change. 2. Answer: c Estimating is just that, an estimating process. Perhaps it would have been better for the project manager to have given all the information to the person responsible for the estimate. At this point the best thing to do is to use all of the information available...
Chapter 17a: Question about CONTRACTS AND PROCUREMENT
1. A project manager must make a narrative description of the project. This narrative description covers the items that will be supplied under the contract with the client. It is called: a. b. c. d. The project plan. The statement of work. The exception report. The progress report.
2. A project manager discovers that there is a part of the project that contains some risk. His or her strategy with this risk is to subcontract the work to an outside supplier by using a ﬁrm ﬁxed price contract. Which of the following is true? a....
You could be a manager fresh out of the box or one that has been in the trenches for years. No matter. Understanding the project management life cycle is invaluable for successfully guiding your project from its initial stages to completion.
Describe the software crisis and how the often dismal track record for information technology (IT) projects provides a motivation for changing how we view and manage IT projects.Explain the sociotechnical, project management and knowledge management approaches that support ITPM. Define what an IT project is and describe its attributes. Define the discipline called project management. Describe the role and impact IT projects have on an organization. Identify the different roles and interests of project stakeholders.
Chapter 18b: Answer key about COMMUNICATIONS MANAGEMENT
1. Answer: d A communicator can use all three media to communicate. 2. Answer: c The project manager has three main reasons for or interests in having good document control: effective communications, making sure that all necessary information is distributed and received by all those who need it; be able to reconstruct why certain decisions were made and the conditions under which they were made; historical value, so that lessons learned can be used in the future on other projects. 3.
APPENDIX: PROBABILITY DISTRIBUTIONS
In the discussion so far, I have tried to sound less like a statistician and more like a project management practitioner. The material I have covered here is mainly practical. But there are a few more things we should discuss if we are going to use any of the many statistical packages that are available for project management. Many of these software packages require making decisions on the type of distributions to use, so it is important to know the differences.
Lesson 7. Gantt Charts. In this lesson, you learn what a Gantt chart is, why it is so useful in project management, variations you can devise, and how to use Gantt charts to keep your project on schedule.
Lesson 14. Learning from Your Experience. In this lesson, you learn how to keep your role as project manager in perspective, the value of mastering project management software, why it pays to keep your eyes and ears open, and how to get ready for what is next.
Chapter 9 THE PEOPLE. At the core of every project are the people. People make the project successful, people cause the project problems, people make it enjoyable to work on project teams – or otherwise. The project manager first and foremost must be able to work through the people involved to make things happen and obtain results.
Projects have been in existence for thousands of years, dating back as far as Egyptian
civilization and the construction of the pyramids. It is only recently that project
management practices have evolved to the status of a discipline with proper methodology,
tools, and techniques. Today, the need for efficient and effective management
of projects within the organization comes about as a result of the increased
competition in the marketplace.
What readers are saying about Manage It!
As a 30+ year veteran in the growth of PM, I gained insight into things I have been doing for years. Here, process takes a backseat to context, and Johanna provides the professional with one of the ﬁnest compendiums of observations, advice, and counsel on managing projects I have come across. Mike Dwyer Sr. Manager, Strategic Initiatives, Healthways Johanna packs a wealth of practical advice into this book. Even the most experienced project managers will ﬁnd numerous nuggets and gems that they can immediately apply to their project work.