The past decade has seen a vast upsurge in the importance
attached to customer service from businesses operating in both the
B2B (business to business) and B2C (business to consumer) ﬁelds.
This increased activity has paid major beneﬁts to early adopters.
Differentiation through service is rapidly becoming a vital addi-
tion to any business process. Organisations that are at the fore-
front are reaping beneﬁts in terms of customer loyalty, customer
retention and employee satisfaction. Yet this is just the tip of the
This book can be used to study for the CFA Level 1 exam, as well as any finance-related courses. It covers Corporate Finance, Portfolio Management, Stock Market Organization, Market Indices and Efficiency, Equity Analysis and Valuation, and Equity Investments. This information is also helpful in preparing for the FINRA Series 7 examination.
An integrated collection of tools for network monitoring and control.
Single operator interface
Minimal amount of separate equipment. Software and network communications capability built into the existing equipment
SNMP key elements:
Management information base
Network Management protocol
Get, Set and Notify