Managament

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  • The past decade has seen a vast upsurge in the importance attached to customer service from businesses operating in both the B2B (business to business) and B2C (business to consumer) fields. This increased activity has paid major benefits to early adopters. Differentiation through service is rapidly becoming a vital addi- tion to any business process. Organisations that are at the fore- front are reaping benefits in terms of customer loyalty, customer retention and employee satisfaction. Yet this is just the tip of the iceberg....

    pdf226p dathao 20-10-2009 111 65   Download

  • This book can be used to study for the CFA Level 1 exam, as well as any finance-related courses. It covers Corporate Finance, Portfolio Management, Stock Market Organization, Market Indices and Efficiency, Equity Analysis and Valuation, and Equity Investments. This information is also helpful in preparing for the FINRA Series 7 examination.

    pdf342p tieuluanktluong 16-03-2013 71 40   Download

  • Tham khảo sách 'beginning excel services - wrox 2007', công nghệ thông tin, tin học văn phòng phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả

    pdf435p vusuakhonghat 29-05-2009 76 33   Download

  • An integrated collection of tools for network monitoring and control. Single operator interface Minimal amount of separate equipment. Software and network communications capability built into the existing equipment SNMP key elements: Management station Managament agent Management information base Network Management protocol Get, Set and Notify

    ppt20p muathu_102 28-01-2013 32 2   Download

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