Managing conflicts

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  • (BQ) Part 2 book "Developing management skills" has contents: Motivating others, managing conflict, empowering and delegating, building effective teams and teamwork, leading positive change.

    pdf398p bautroibinhyen22 22-03-2017 8 6   Download

  • Chapter 17 - Managing organisations through change and conflict. In this chapter, students will be able to understand: Managing change, managing resistance to change, managing conflict, relationship between conflict & change.

    ppt19p tangtuy04 16-03-2016 11 3   Download

  • (BQ) Part 2 book "Organizational behavior and management" has contents: Groups and teams, managing conflict and negotiations, power and politics, communicating effectively, decision making, organizational structure and design, managing organizational change, leadership.

    pdf360p bautroibinhyen22 22-03-2017 4 3   Download

  • Breakthrough Business Negotiation is a definitive guide to negotiating in any business situation. This smart and practical book by Michael Watkins, a leading expert in negotiation at Harvard Business School, presents principles that apply to any negotiation situation and tools to achieve breakthrough results. Step by step, Breakthrough Business Negotiation demonstrates how to diagnose a situation, build coalitions, manage internal decision making, persuade others, organize a deal cycle, and create strategic alliances. Watkins also explains how to prevent disputes from poisoning deals....

    pdf305p lalan38 29-03-2013 42 20   Download

  • Tham khảo sách 'environmental health sciences decision making risk management, evidence, and ethics', y tế - sức khoẻ, y học thường thức phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả

    pdf92p crius75 07-01-2013 39 4   Download

  • (BQ) Part 2 book "Organizational behavior" has contents: Leadership effectiveness - Foundations; developing and leading teams; managing conflict and negotiating effectively, managerial decision making, organization design, cultivating organizational culture, cultivating organizational culture.

    pdf350p bautroibinhyen23 02-04-2017 5 4   Download

  • Chapter 13 - Managing conflict and negotiating. After reading the material in this chapter, you should be able to: Define the term conflict, distinguish between functional and dysfunctional conflict, and identify three desired outcomes of conflict; define personality conflicts, and explain how they should be managed; discuss the role of in-group thinking in intergroup conflict, and explain what can be done to avoid cross-cultural conflict;...

    ppt15p tangtuy17 05-07-2016 6 3   Download

  • Learning objectives of this chapter include: Discuss how teams can contribute to an organization’s effectiveness, describe different types of teams, summarize how groups become teams, explain why groups sometimes fail, describe how to build an effective team, list methods for managing a team’s relationships with other teams, identify ways to manage conflict,...

    ppt15p tangtuy02 08-03-2016 13 2   Download

  • Chapter 11 - Managing conflict and negotiating. After reading the material in this chapter, you should be able to: Define the term conflict, distinguish between functional and dysfunctional conflict, and identify three desired outcomes of conflict; define personality conflicts, and explain how they should be managed; discuss the role of in-group thinking in intergroup conflict, and explain what can be done to avoid cross-cultural conflict;...

    ppt15p tangtuy17 05-07-2016 11 2   Download

  • (BQ) Part 2 book "Organizational behavior" has contents: Communication in the digital age, managing conflict and negotiations, decision making and creativity, leadership effectiveness, managing change and stress, organizational design, effectiveness, and innovation,...and other contents.

    pdf407p bautroibinhyen22 22-03-2017 3 1   Download

  • This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A practical guide to self-awareness, communication skills and conflict management (Revised edition, Penguin Books, 2007). The guide is designed for use by anyone working in communication skills and personal development training.Resource material is grouped under major headings: Orientation, Self-esteem, Self-awareness and self-knowledge, Effective listening, Self-assertion, Managing conflict collaboratively, Reflection and closure....

    pdf147p imissyousomush 18-04-2012 399 234   Download

  • Conflict can be good for a business When it isn’t good, the conflict must be resolved Different methods exist to resolve conflict No one method is best for any conflict, A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect .

    ppt26p bahoang 08-03-2009 97 34   Download

  • Assertiveness is one of the most important skills you can learn today. It can be used in almost any situation at work as well as in your home and social life. Assertiveness changes the way you communicate, changes the way you deal with conflict, and changes your own relationship with yourself. It is the gateway to confidence, respect, and self-esteem. As you will learn in this book, assertiveness is something you are born with and naturally good at. Only the intervention of others with your best interests at heart rob you of assertiveness and teach you unsatisfactory substitutes, such as...

    pdf50p sofia11 29-05-2012 101 30   Download

  • Although there are many how-to books on negotiating, they provide little useful guidance on how to conduct complex realworld negotiations. Advice on conducting two-party negotiations about a modest number of issues isn’t hard to come by, but few negotiations are that simple. While dealing with the other side, negotiators typically also have to manage difficult internal negotiations, work to prevent disputes from escalating, and build supportive coalitions.

    pdf305p greengrass304 17-09-2012 52 28   Download

  • How you negotiate in the day to day determines how much you make, what perks you get, and how easy it is to get projects approved and satisfy disgruntled customers. In short it determines the ease with which you get agreement from other people and deal with conflict. Yet recent research has shown that two and a half times as many women as men fee

    pdf112p lalan38 29-03-2013 67 25   Download

  • Other titles in the Briefcase Books series include: Customer Relationship Management by Kristin Anderson and Carol Kerr Communicating Effectively by Lani Arredondo Performance Management by Robert Bacal Recognizing and Rewarding Employees by R. Brayton Bowen Six Sigma for Managers by Greg Brue Motivating Employees by Anne Bruce and James S. Pepitone Leadership Skills for Managers by Marlene Caroselli Effective Coaching by Marshall J. Cook Conflict Resolution by Daniel Dana Project Management by Gary R. Heerkens Managing Teams by Lawrence Holpp Hiring Great People by Kevin C.

    pdf44p khangoc23910 19-09-2012 41 15   Download

  • This book is written for those who wish to enhance their understanding of and competencies with constructively managing conflict. Our interest in developing this resource came at the request of government and community practitioners with whom we worked on various projects, ranging from pedagogy in the classroom to strategic planning and consensus-building in the community. This wide range of demand underscores the limited scope of research on effective dispute resolution and the infancy of conflict management as an area of practice.

    pdf288p hyperion75 15-01-2013 41 15   Download

  • Successful managers can effectively manage conflict. This ability is considered a core competency and is required of managers who want to grow and advance. Unfortunately, it is also one of the most difficult skills a manager can develop. The objective of this white paper is to illustrate team conflict symptoms and causes; to determine how to address team conflict using specific tools, skills, and processes; and to improve the ability of managers to build teams that can deal effectively with both healthy and unhealthy conflict....

    pdf12p duypha 06-08-2009 74 10   Download

  • To have great sales effectiveness, you have to have a great sales team. Within all teams, whether they are NBA players, the neighborhood little league or the company softball team, there is always opportunity for conflict. The same goes for sales teams. And for independent, results-driven sales people, keeping the team in mind may not be their number one priority. So it’s important that sales leaders know how to effectively manage team conflict.

    pdf2p huyenndn 06-09-2012 40 7   Download

  • The purpose of organizing is to establish lines of authority. A line of appropriate authority creates order within the company. This is necessary in order to prevent chaos where everybody is trying to do everything at once. To create synergism, departments and individuals need to work together in a coordinated effort resulting in higher efficiency. In effect, three people working together can do more work than ten people working separately. Another benefit of organizing the business is more efficient communication and reduced conflict by ensuring that authority and responsibility...

    pdf154p baobinh1311 25-09-2012 32 7   Download

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