Xem 1-20 trên 79 kết quả Managing your customer
  • Chapters 1 through 3 focus on the concept of CRM. Chapter 1 defines what CRM means in today’s business environment and why only organizations with clear and effective CRM strategies are destined for long-term success. Chapter 2 introduces the Customer Service/Sales Profile model, a brand new tool for understanding the dynamic relationship between stand-alone service transactions, repeat customers, and the creation of wonderful customer advocates who love to spread the good word about you and your products and services.

    pdf177p ledung 13-03-2009 489 289   Download

  • In Think Like Your Customer Bill Stinnett draws upon more than two decades as a sales professional and consultant to the Fortune 500 to offer you a powerful new approach for connecting with clients and building enduring, highly profitable customer relationships.

    pdf205p conrepcon 13-04-2012 138 74   Download

  • Tham khảo sách 'think like your customer', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả

    pdf206p transang3 28-09-2012 18 6   Download

  • Tham khảo tài liệu 'print treat your customers', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả

    pdf4p khangoc2394 25-09-2012 24 3   Download

  • Do You Face These Culture Challenges In Your Company or Team? 2. Your senior management team and employees are not fully aligned. 3. You know your teams could work better together (for the benefit of your customers). 4. You know your employees could be more accountable and take more responsibility. 5. You know your employees' motivation, morale and engagement could be better. 6. You know communication and collaboration could be

    pdf18p khangoc2395 27-08-2012 32 6   Download

  • Chapter 19a: Question about PROFESSIONAL RESPONSIBILITY 1. You are a project manager working on a project to market a new product. The deliverables of the project have been established, and the project work has begun. A contract to deliver the deliverables has been signed. The customer who has signed the contract has telephoned you to request additional work to be done on the project. This work will affect the budget but not the schedule of the project. This project has a high priority with your company. What should you do next? a. Do what the customer asks you to do and...

    pdf4p hoason23 17-08-2010 115 71   Download

  • Suppliers from whom you purchase products and services for the operation ofyour business are also important members of your business team. Suppliers canplay a major role in your ultimate success or failure. Consequently, these relationships need to be carefully developed and managed. Decisions to select andwork with one supplier over another cannot be based solely on who offers thelowest price; you also have to factor many other influences, such as paymentterms, warranties and guarantees, and reliability. Remember, your supplier’s promises to you are your promises to your customers.

    pdf344p trongminh123 16-10-2012 111 44   Download

  •   Empowering Employees to Improve Customer Relationships, Do your employees have the authority to make decisions that will keep your customers happy? Or are they required to follow

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  • Brand building goes far beyond creating awareness of your name and your customers promise. It is a voyage of building a corporate soul and infectiously communicating it inside and outside the company to all your partners, so that your customers truly get what your brand promises.

    pdf366p greengrass304 15-09-2012 63 20   Download

  • The purpose of Top-Down Network Design, Third Edition, is to help you design networks that meet a customer’s business and technical goals. Whether your customer is another department within your own company or an external client, this book provides you with tested processes and tools to help you understand traffic flow, protocol behavior, and internetworking technologies.

    pdf2793p truongnghen 21-01-2013 47 17   Download

  • If you were to analyze your team's performance on a typical project, you'd be surprised how much time is wasted on non-productive tasks. This hands-on guide shows you how to work more efficiently by organizing and managing projects with SharePoint 2010. You'll learn how to build a Project Management Information System (PMIS), customized to your project, that can effectively coordinate communication and collaboration among team members.

    pdf228p stingdau_123 18-01-2013 32 13   Download

  • Listen to your customers! It seems every business journal magazine, and best selling business guru are telling management to be customer focused and really listen to customers. So, when a company decides to begin monitoring customers’ satisfaction through a survey the expectations are high.

    pdf12p dathao 20-10-2009 44 9   Download

  • Initial Phase: Formulating the Idea You have a great idea for a company – now is the time to do your homework. Before writing a business plan, extensive research is required to answer several key questions: * How clear is the idea? Can it be summarized in two sentences or less? * What are the vital market demographics? * Who will be your customers? * Is there a real need for this product? * How is your company different from others? Once you've answered these questions, you can move on to the next phase....

    pdf9p tubbkt 26-06-2013 32 7   Download

  • We’re thrilled to publish the first edition of the TameBay eBay Tools and Services Guide 2011 which brings together all of the tools we’ve used to run our businesses over the years. As an eBay business grows there becomes a need to simplify and automate many of the day to day tasks you will be undertaking. Everything from listing an item on eBay, printing and posting your sales, managing your customer communications and expanding your eBay business onto other marketplaces, your own website, shopping comparison sites and using paid search can be done manually.

    pdf60p geometry1122 09-05-2013 27 5   Download

  • Gavin Tonks Date: 16/06/2008 All Smashwords books are sold DRM-free, without copy protection or encryption. This means you’re trusting your customers not to pirate your books. In our experience, the vast majority of customers are honest. Yet without proper education and proper reminders, a generally goodintentioned customer might feel inclined to share your book with someone else.

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  • My Secret Selling Notebook By Mark Rushworth Copyright Mark Rushworth 2011 Published by Malaru Published at smashwords Introduction Do you have a system in place for yourself when you are selling to your customers, or do you just hope for the best and just throw yourself to the mercy of your customer’s whim, or maybe bore them to death or confuse them with your sales technical jargon? Stop!! And just take a look at yourself selling, and analyse your self and think what I do right and you are happy with and improve on it, and then analyse what I...

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  • Successful treatment requires improvement in management practices and overall sanitation. Overcrowding, mingling of affected animals with healthy and contact with contaminated tools should be avoided. It is recommended that whenever possible, affected animals should be treated and handled by only one person, who is not involved with handling unaffected animals, because herders can also serve as fomites. Topical application of acaricides present an effective, but labour intensive treatment. Vigorous brushing of affected areas with dip solutions is necessary.

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  • With Omniture’s award-winning SiteCatalyst you gain insights into your online marketing initiatives and what is happening on your site in real time. You can look deep into your customer segments, fall-out patterns, cross-sell opportunities, campaign effectiveness and more.

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  • Customer Relations Management 2. 3. 4. 5. 6. 7. Initial set up of online CRM (including assisting to source an appropriate CRM, importing your contacts, customizing your reports and providing advice on usage) Ongoing maintenance of your online CRM, including data entry & reviewing content for currency Phone the contacts in your database and clarify their details are up to date

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  • The information contained in this book is a tool providing you with inspiration and practical guidance to start your career. This guide contains proven methods to use in your daily interactions with colleagues, managers, industry professionals, and customers—anybody that you will interact with during your career. Read the book and gain access to my list of good advice that I know actually works based on my own experience.

    pdf52p sn_buon 29-11-2012 21 1   Download

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