Xem 1-20 trên 219 kết quả Measurement focuses
  • American Costumer Satisfaction Index (ACSI) and European Customer Satisfaction Index (ECSI) Intangible economic indicators Conducts analyses of customer service quality in 35 separate industries, 190 companies and government agencies on a scale of 1 to 100 Post-consumption assessment by the user about the product or service gained Uses expectancy confirmation-disconfirmation approach: focuses on service comparisons with customers prior expectations

    pdf0p moser 04-03-2009 242 68   Download

  • Figliola and Beasleys Fifth Edition provides revised material for engineering practice with important updates on coverage of probability and statistics and uncertainty analysis, including added material on Monte Carlo simulation, digital image processing, and with revised coverage of signal acquisition, conditioning, and processing.

    pdf605p blackhole7293 17-04-2015 19 11   Download

  • This report was originally released in December 2004 in prepublication form as the first report of a two-phase study to be carried out by the same committee. The first phase was sponsored by the National Aeronautics and Space Administration (NASA) and focused on the Tropical Rainfall Measuring Mission (TRMM). The second phase was sponsored by the National Oceanic and Atmospheric Administration and focused on the Global Precipitation Measurement mission. The report of the second phase will be published in a separate volume in 2006.

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  • The increasing complexity of summarization systems makes it difficult to analyze exactly which modules make a difference in performance. We carried out a principled comparison between the two most commonly used schemes for assigning importance to words in the context of query focused multi-document summarization: raw frequency (word probability) and log-likelihood ratio.

    pdf4p hongvang_1 16-04-2013 15 2   Download

  • Speech style accommodation refers to shifts in style that are used to achieve strategic goals within interactions. Models of stylistic shift that focus on specific features are limited in terms of the contexts to which they can be applied if the goal of the analysis is to model socially motivated speech style accommodation. In this paper, we present an unsupervised Dynamic Bayesian Model that allows us to model stylistic style accommodation in a way that is agnostic to which specific speech style features will shift in a way that resembles socially motivated stylistic variation.

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  • Chapter 12 - Investing in stocks. In this chapter, you will learn to: Identify the most important features of common and preferred stock, explain how you can evaluate stock investments, analyze the numerical measures that cause a stock to increase or decrease in value, describe how stocks are bought and sold.

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  • Prof Yoswa Dambisya (University of Limpopo/EQUINET) scoped the Consultation over the three days, emphasising the links between activities in Day One to subsequent discussions. Day One would focus on country policies, positions and plans, with a view to identifying common ground, common challenges and common approaches. He encouraged delegates to ask: What can we do together, and what do we differently? He asked delegates to find ways of pulling in the same direction, in the Kenyan spirit of “Harambee”.

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  • Automatic extraction of collocations from large corpora has been the focus of many research efforts. Most approaches concentrate on improving and combining known lexical association measures. In this paper, we describe a genetic programming approach for evolving new association measures, which is not limited to any specific language, corpus, or type of collocation. Our preliminary experimental results show that the evolved measures outperform three known association measures.

    pdf4p hongphan_1 15-04-2013 22 1   Download

  • This paper proposes a framework for training Conditional Random Fields (CRFs) to optimize multivariate evaluation measures, including non-linear measures such as F-score. Our proposed framework is derived from an error minimization approach that provides a simple solution for directly optimizing any evaluation measure. Specifically focusing on sequential segmentation tasks, i.e. text chunking and named entity recognition, we introduce a loss function that closely reflects the target evaluation measure for these tasks, namely, segmentation F-score. ...

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  • Sentence compression is the task of producing a summary at the sentence level. This paper focuses on three aspects of this task which have not received detailed treatment in the literature: training requirements, scalability, and automatic evaluation. We provide a novel comparison between a supervised constituentbased and an weakly supervised wordbased compression algorithm and examine how these models port to different domains (written vs. spoken text).

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  • The focus of this chapter is revenue recognition. We first discuss the general circumstance in which revenue is recognized when a good or service is delivered. Then we discuss circumstances in which revenue should be deferred until after delivery or should be recognized prior to delivery.

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  • Critical thinking has been specifically identified by colleges and universities, as well as by many employ- ers, as a measure of how well an individual will perform at school and on the job. In fact, if you are apply- ing to college or graduate school, or for a job, chances are your critical thinking skills will be tested. Standardized exams, such as the SAT and ACT, have sections on critical thinking.

    pdf181p contentnew 19-04-2012 180 113   Download

  • Why measure customer satisfaction? Because it’s required! The Workforce Investment Act of 1998 says states need to “consult with customers about the relevance of the information disseminated through the statewide employment statistics. A plan for actively listening to customers of Labor Market Information Products and Services A resource handbook from the Customer Satisfaction Work Group of the Workforce Information Council Copyright 2003

    pdf35p moser 04-03-2009 137 62   Download

  • CRM strategy (Customer Relationship Management) is a business philosophy, stemming from Relationship Marketing that joins strategy and technology, with the aim of creating value for both customers and the company. In this paper we justify the interest of establishing a formal system to measure CRM performance. In order to do that, we first focus on the role of marketing performance measurement throughout the time. Then, we compare different frameworks and metrics used to measure performance in the CRM era.

    doc15p moser 04-03-2009 183 61   Download

  • This paper outlines some examples of the ways in which these measures have been undertaken at the enterprise level and the accreditation framework within which these are often established. It also proposes the idea that it may be useful to extend satisfaction measurement from a focus on the enterprise to that of the destination. This is a much more complex task that at the individual enterprise level but may be worth the effort as destinations compete for market share.

    pdf9p moser 04-03-2009 210 44   Download

  • 1. Provide a brief overview of J.D. Power and Associates; 2. Discuss today’s rapidly changing consumer; 3. Discuss some of the benefits associated with high levels of Customer Satisfaction in today’s highly; competitive environment;4. Discuss the J.D. Power and Associates syndicated New Home Builder Customer Satisfaction Study – Why the Home Building Industry? – Who we focus on? – What we cover? – How we analyze the information – Key findings

    pdf45p dathao 20-10-2009 119 41   Download

  • The focus in this book is on the study of market risk from a quantitative point of view. The emphasis is on presenting commonly used state-of-the-art quantitative techniques used in finance for the management of market risk and demonstrate their use employing the principal two mathematical programming languages, R and Matlab. All the code in the book can be downloaded from the book’s website at www.financialrisk forecasting.com

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  • For each transit site, impact scores are calculated from the survey data results, and are as displayed as shown in Tables 8.1 and 8.2 (CTA Red Line), Tables 8.5 and 8.6 (CTA Blue Line), Tables 8.9 and 8.10 (Combined CTA Rail) Tables 8.15 and 8.16 (Sun Tran, Albuquerque), and Tables 8.22 and 8.23 (GLTC, Lynchburg, VA). First, data for whether or not a customer has experienced a problem with each attribute is cross-tabulated with mean overall satisfaction. Thus, for example as shown in Table 8.

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  • We are using surveys to identify relevant organizational performance measures based on survey results  What product and service characteristics are important in accomplishing CBP mission (availability, data accuracy, response time…)?  Understanding the impact resulting from problems with a product or service will focus OIT on the appropriate priorities

    pdf29p moser 04-03-2009 161 24   Download

  • Why do some contaminants remain in soils indefinitely? How much of a threat do they pose to human health or the environment? The need for effective and economic site decontamination arises daily. Geoenvironmental Engineering: Contaminated Soils, Pollutant Fate, and Mitigation discusses why soils remain contaminated, focusing on the development of the factors, properties, characteristics, and parameters of soils and individual contaminants.

    pdf32p tuongmatdo 10-12-2011 95 24   Download

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