Measuring quality

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  • The study has been conducted on a sample of (1000) customer was randomly selected from the customers of all surveyed banks. The quality of service was measured by applying the gap model (the difference between the customers’ perceived, and their expected quality).data required for this study has been collected by a question0naire which was designed for this purpose.

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  • Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: The laval questionnaire: a new instrument to measure quality of life in morbid obesity

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  • The UK Government and devolved administrations are committed to delivering clean air for a good quality of life. We have come a long way since the smogs of the 1950s. We have achieved cleaner air through regulating emissions from industrial processes, progressively tightening emissions and fuel standards for road vehicles and controlling smoke from domestic premises. But there are still sometimes levels of pollution that can significantly harm human health and the environment.

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  • Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: Development, evaluation and validation of a new instrument for measurement quality of life in the parents of children with chronic disease

    pdf9p panasonic05 23-12-2011 18 3   Download

  • Tuyển tập các báo cáo nghiên cứu về sinh học được đăng trên tạp chí hóa học quốc tế đề tài : Utility of WHOQOL-BREF in measuring quality of life in Sickle Cell Disease

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  • Tuyển tập các báo cáo nghiên cứu về hóa học được đăng trên tạp chí hóa học đề tài : Development, evaluation and validation of a new instrument for measurement quality of life in the parents of children with chronic disease

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  • Tuyển tập các báo cáo nghiên cứu về hóa học được đăng trên tạp chí hóa học đề tài : The laval questionnaire: a new instrument to measure quality of life in morbid obesity

    pdf8p dauphong10 31-01-2012 36 3   Download

  • Following the contents part 1, part 2 the book "Fabric analysis" presented the contents: The geometry of cloth structure, fugurative analysis of fabric structure, a general system of woven fabric geometry, geometry of weaves other than plain, fabric tightness as a measurable quality.

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  • Research objectives: The first research objective is to determine the factors of measurement quality of(financial reporting information) FRI of listed companies in Vietnam. The second research objective is aimed at determining the impact of CG characteristics on the quality of FRI. The last research objective is to assess the reality of quality of FRI and the impact of CG on the quality of FRI of listed companies in Vietnam.

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  • American Costumer Satisfaction Index (ACSI) and European Customer Satisfaction Index (ECSI) Intangible economic indicators Conducts analyses of customer service quality in 35 separate industries, 190 companies and government agencies on a scale of 1 to 100 Post-consumption assessment by the user about the product or service gained Uses expectancy confirmation-disconfirmation approach: focuses on service comparisons with customers prior expectations

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  • This book aims to provide a concise account of the essential elements of quality control. It is designed to be used as a text for courses on quality control for students of industrial engineering at the advanced undergraduate, or as a reference for researchers in related fields seeking a concise treatment of the key concepts of quality control. It is intended to give a contemporary account of procedures used to design quality models.

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  • Many important decisions are based on the results of chemical quantitative analysis; the results are used, for example, to estimate yields, to check materials against specifications or statutory limits, or to estimate monetary value. Whenever decisions are based on analytical results, it is important to have some indication of the quality of the results, that is, the extent to which they can be relied on for the purpose in hand.

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  • Failure to adequately define [sample] support has long been a source of confusion in site characterization and remediation because risk due to long-term exposure may involve areal supports of hundreds or thousands of square meters; removal by backhoe or front-end loader may involve minimum remediation units of 5 or 10 m2; and sample measurements may be taken on soil cores only a few centimeters in diameter. (Englund and Heravi, 1994) The importance of this observation cannot be overstated.

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  • The effect of chitosan, glucose and chitosan–glucose complex (CGC) on the microbial and postharvest quality of shiitake (Lentinus edodes) mushroom stored at 4 ± 1 C for 16 days was investigated. Mushroom weight loss, respiration rate, firmness, ascorbic acid, total soluble solids, microbial and sensory quality were measured. The results indicate that treatment with CGC coating maintained tissue firmness, inhibited increase of respiration rate, reduced microorganism counts, e.g., pseudomonads, yeasts and moulds, compared to uncoated control mushroom.

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  • Studies on Audit Quality These include a few variables that may be interpreted as measures of school resources or effectiveness (e.g. class size and the number of computers); detailed socioeconomic data (e.g. educational attainment and income); and the average SAT score at the local high school.

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  • All have been, more or less, a response to three chronic problems: U.S. schools fare badly in international comparisons, the school dropout rate is high and probably rising, and a huge gap in achievement between whites and blacks (with Hispanics in the middle on most measures) emerges as early as age three...

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  • THE RELATIONSHIP BETWEEN EMPLOYEE TURNOVER AND CUSTOMER SERVICE QUALITY IN CASINO RESTAURANTS The remaining panels present models for measures relating to school continuation rates, defined as one minus the cumulative dropout rate. In Panel C, the dependent variable is the fraction of students from the NELS 8th grade sample who were still in school at the time of the 12th follow-up survey four years later.

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  • Soil provides a list of services to all users of terrestrial ecosystems and is crucial to our agricultural societies. From an anthropogenic point of view, soil quality may be then measured in terms of the services the soil provides to our society. The value of soil services to human societies has changed during history and thus the value we give to soils has also changed over time as it depends upon the economic and cultural basis of a society for a given context. While throughout history human awareness of the soil services has been mainly reduced to food, fibre and...

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  • Survey research is a thriving industry worldwide. Rossi et al. (1983) estimated the gross income of the industry in the United States alone to be roughly $5 billion, employing 60,000 persons. There are no current estimates, but the market for survey work has only continued to grow in the last two decades. Accompanying this growth are revolutionary breakthroughs in survey methodology. The field of cognitive psychology has dramatically changed how survey researchers approach the public to request participation in surveys, and how they design questionnaires and interpret survey findings....

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  • Every day we make measurements, yet, do we consider the accuracy of that measurement? If you are a provider of service or product then this publication will help you to take your quality systems to levels that can save you time and money, improving your methodology and giving you a clearer understanding on how to measure up. In many cases measurements are made as a guide for approximating, therefore...

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