This book presents innovative proven methods for determining whether a CRM strategy
for changing the way a company provides service (by adding new technology, processes,
and procedures) will realize the return on the investment projected. The chapters of the
book define important terms, identify the main vendors and actors, and set out the
benefits CRM users can expect to experience and the functionality that is available.
Distillation is probably one of the oldest systematic processes in the field of chemistry
and chemical engineering which goes back to the first century AD. The initial concepts
were applied in the production of distilled water. Distillation was a single step batch
process at the beginning. However, fractional distillation as is used today was
developed more than 10 centuries later.
The principles of the relational model were first outlined by Dr. E. F. Codd in a June
1970 paper called “A Relational Model of Data for Large Shared Data Banks.” In this
paper, Dr. Codd proposed the relational model for database systems.
The more popular models used at that time were hierarchical and network, or even
simple flat file data structures. Relational database management systems (RDBMS)
soon became very popular, especially for their ease of use and flexibility in structure.
Process control is recognized as an important means of improving the performance and consistency of thermoplastic parts. However, no single control strategy or system design is universally accepted, and manufacturing systems continue to produce defective components during production. This chapter provides an overview of modeling, measurement, and control strategies in polymer processing, and discusses some of the difﬁculties posed by their complex and distributed nature.
The feedback from oil prices to economic activity is captured by a reduced-form
production function that allows us to separately specify shocks to the output gap
(transitory shocks to output), shocks to potential output (permanent shocks to the level of
output), and shocks to potential output growth (permanent shocks to the growth rate of
output). The richness of this speciﬁcation helps us to model the complicated interactions
of oil price movements and GDP, where both trend and gap decline if oil prices increase.
Liquidity management: A more centralized (branch) model would allow global banks
with wholesale operations to manage liquidity more efficiently at the group level,
allowing them to transfer liquidity where it is most needed (in normal times, as well as
at times of stress, absent barriers placed on transferring funds across jurisdictions in
excess of the regulatory requirements).
Our ﬁnal set of results addresses heterogeneity in the effects
of television on test scores. The effects on verbal, reading, and gen-
eral knowledge scores are most positive for children from house-
holds where English is not the primary language, for children
whose mothers have less than a high school education, and for
SAP2000 represents the most sophisticated and user-friendly release of the SAP series of computer programs. When initially released in 1996, SAP2000 was the first version of SAP to be completely integrated within Microsoft Windows. It features a powerful graphical user interface that is unmatched in terms of ease-of-use and productivity. Creation and modification of the model, execution of the analysis, and checking and optimization of the design, and production of the output are all accomplished using this single interface.
The population is continuing firms in these time periods. Since we cannot distinguish
organic from acquired growth, we study total growth. In order to relate to previous literature,
we use employment and sales as growth indicators, yet in addition we introduce productivity
and value added.
Productivity growth is defined as growth in value-added based labor
productivity, which is the single most frequently used productivity statistic (OECD, 2001 p.
Reactive oxygen species (ROS) are products of normal
metabolic activities and are thought to be the cause of many
diseases. A selenium-containing single-chain abzyme 2F3
(Se-2F3-scFv) that imitates glutathione peroxidase has been
produced which has the capacity to remove ROS. To
evaluate the antioxidant ability of Se-2F3-scFv, we con-structeda ferrous sulfate/ascorbate (Vc/Fe
)-inducedmito-chondrial damage model system and investigated the
capacity of Se-2F3-scFv to protect mitochondria from oxi-dative damage.
It is inconceivable today to imagine designing
buildings without the use of computers. They are
used at every step of the architectural process,
from conceptual design to construction. Three
dimensional modeling and visualization, generative
form finding, scripted modulation systems, structura
and thermal analyses, project management and
coordination, and file-to-factory production are just
some of the digital practices employed by architects
and building consultants.
The term ìspreadsheetî covers a wide variety of elements useful for quantitative
analysis of all kinds. Essentially, a spreadsheet is a simple tool consisting of a
matrix of cells that can store numbers, text, or formulas. The spreadsheetís power
comes from its ability to recalculate results as you change the contents of other
cells. No longer does the user need to do these calculations by hand or on a
Control of Polymer Processing
University of Massachusetts, Amherst
9.1 9.2 9.3 9.4 9.5 9.6
Introduction Process Description Process Variability Modeling Process Control
Machine Control • State-Variable Control • Set-Point Control
University of Massachusetts, Amherst
Process control is recognized as an important means of improving the performance and consistency of thermoplastic parts.
High-level synthesis – also called behavioral and architectural-level synthesis –
is a key design technology to realize systems on chip/package of various kinds,
whether single or multi-processors, homogeneous or heterogeneous, for the embedded
systems market or not. Actually, as technology progresses and systems become
increasingly complex, the use of high-level abstractions and synthesis methods
becomes more and more a necessity. Indeed, the productivity of designers increases
with the abstraction level, as demonstrated by practices in both the software and
This module provides students with the knowledge and skills that they will need
to design a complex installation of multiple products on a single server. After
completing this module, students will be able to:
Choose a hardware platform.
Determine the Microsoft® Windows® 2000 operating system configuration
for the Web infrastructure servers.
Select the appropriate technology for a highly available solution based on
Microsoft Internet Information Services (IIS).
Design a highly available COM+ (Component Object Model) Environment
by using Microsoft Application Center 2000.
This monograph is about managing our financial wealth in the context of
having both human and financial capital. The portfolio that works best tends to
hold stocks and bonds as well as insurance products. We are attempting to put these
decisions together in a single framework. Thus, we are trying to provide a theoretical
foundation—a framework—and practical solutions for developing investment
advice for individual investors throughout their lives.
Qian, Roland, and Xu (2005) and Roland (2000:56-65) capture the stylized
difference of Russian and Chinese coordination in their modeling of U-form and M-form
organizations. Soviet, vertically-integrated branch divisions represented U-form
structures formed along functional lines, while in China, regionally-decentralized, M-
form structures could coordinate activities across all industries in a single region. These
decentralized arrangements reduced information costs, facilitated small-scale
experimentation, and contributed to China’s increased flexibility.
Oracle has focused development around a single source code model since 1983.
While each database implementation includes some operating system–specific
source code at very low levels in order to better leverage specific platforms, the inter-
faces that users, developers, and administrators deal with for each version are consis-
We have developed a highly productive cell-free protein
synthesis system from wheat germ, which is expected to
become an important tool for postgenomic research.
However, this system has not been optimized for the
synthesis of disulfide-containing proteins. Thus, we sear-ched here for translation conditions under which a model
protein, a single-chain antibody variable fragment (scFv),
could be synthesized into its active form.
We present a stochastic finite-state model for segmenting Chinese text into dictionary entries and productively derived words, and providing pronunciations for these words; the method incorporates a class-based model in its treatment of personal names. We also evaluate the system's performance, taking into account the fact that people often do not agree on a single segmentation.