Organisation of services

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  • Management in all business areas and organisational activities are the acts of getting people together to accomplish desired goals and objectives. Service is intangible, therefore, it is not too easy to define the theory application in varieties of service industries. Service Management usually incorporates automated systems along with skilled labour; it also provides service development.

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  • This guideline has been developed to advise on the clinical management of and service provision for antenatal and postnatal mental health. The guideline recommendations have been developed after careful consideration of the best available evidence by a multidisciplinary team of healthcare professionals, women who have experienced mental health problems in the antenatal or postnatal period and guideline methodologists.

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  • Exceptional Care, Exceptional Service is an institution-wide culture enhancement underway at Boston Children’s. Its goal is the spread of service-oriented attitudes and behaviors that exceed the expectations of our patient families, physician partners, neighbors, and co-workers. In short, it is an effort to make our level of personal service to these groups as world-renowned as our medical care. We pledge to foster a culture of exceptional care and exceptional service that supports these values: excellence, respect, communication, courtesy, enthusiasm, teamwork.

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  •  The objective of this standard is to develop a comprehensive homestay standard that can be adapted by ASEAN Member States as recommended in the ASEAN Tourism Strategic Plan (ATSP): 2011 – 2015 to create quality visitor experience by showcasing their rural resources in a presentable, safe, and attractive manner.

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  • Since 2005, the international development perspectives have broadened, with new funding sources, partnerships and configurations of stakeholders. Global public-health initiatives such as the Global Alliance for Vaccines and Immunisation (GAVI) and the Global Fund to fight AIDS, Tuberculosis and Malaria (GFATM) have matured their operations and increasingly become significant sources of revenue for national health budgets in many low-income countries.

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  • The final report will contain an introduction or overview of the organisation followed by an account of the units or areas visited by the inspection team and a description of practices which normally will refer to relevant data protection principles such as ‘fair processing’/‘fair obtaining’ or data retention. The final section of the report will contain an overall conclusion, set of findings and a series of recommendations. The inspection team will aim to achieve agreement with the audited entity regarding the text of the final report, but this is not always possible.

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  • Mobile network operators will meet many challenges in the coming years. It is expected that the number of people connected, wireline and wireless, will reach five billion by 2015. At the same time, people use more wireless services and they expect similar user experience to what they can now get from fixed networks. Because of that we will see a hundred-fold increase in network traffic in the near future. At the same time markets are saturating and the revenue per bit is dropping.

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  • Starting from the in situ quality of waterbodies themselves and working backwards to address threats to quality sounds like simple common sense. It is, but it is not how one would describe the current regulatory system. The focus of the current system is on specific numeric discharge limits applied to a precisely defined universe of pollution sources. The quality of surface waters themselves is a binding regulatory issue only if quality is adequately monitored and if point sources are found to be the source of the problem. Effluent taxes could play an important role in...

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  • In the light of changes to health and safety law, and the continuing development of best practice by the event industry, the guide has been reviewed and revised. The advice in this publication has been tried and tested and lays down a firm foundation on which to organise health and safety at music events. Many of the chapters can be applied to other types of event which, although not necessarily having a musical theme, share some of the common characteristics of music events. This publication will enable event organisers, local authorities, the emergency services...

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  • This toolkit is designed for people in the Gascoyne region who currently organise festivals and events. Festivals and events are very important to the Region as they showcase the unique aspects of the Region's culture and promote positive messages to our visitors. They also contribute to local communities by providing opportunities for economic growth and fostering community spirit. Included in this toolkit are practical guides and resources to help plan, promote, and stage a successful festival or event.

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  • This book distils years of work on the mobile telecommunications industry. I became interested in this industry for professional reasons during the mid-1990s, a period when the industry was making the jump from a premium service industry for mostly professional users to a truly mass market. In my capacity as an applied industrial organisation economist, I had the unique opportunity of evaluating the business plans and strategies of a large number of mobile telecommunications firms inside and outside Europe.

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  • This document contains 10 units organised as in-service training (INSET) sessions, each of which can be used singly or as part of a continuing programme of work. Although the document is arranged in a logical sequence, it is not necessary to use the units in order. Each is designed to be free-standing and could be used alone to meet a particular need identified by teachers. Units summarise current thinking on the most effective ways to teach and to achieve progression in writing, using available research and resources to provide a comprehensive one-stop shop for teachers in Wales.

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  • It will not have escaped the notice of anybody who happens to be living in Europe at this time that the organisation of health care services has been and continues to be in a seemingly permanent state of flux. In some countries this is perhaps more noticeable than others, but no health system is free of the challenge of change. The dynamic for this process has been primarily, but not solely, one of controlling costs, but the modernising of health services delivery within Europe has proved to be not simply one of financial stringencies....

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  • The audit procedure illustrated here should guarantee consistent, high quality IS audits and the ability to compare the results of audits. In all steps, the audit procedure is to be documented by the IS audit team in an orderly and understandable manner. All working documents created to perform an IS audit for a Federal Agency are to be classified as ”VS – Nur für den Dienstgebrauch” (RESTRICTED). The individual classification is with the office head and the affected assistant advisors, and possibly in co-operation with the Data Protection Officer.

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  • Consultee-centered consultation in the 21st century has its origins in the consultation methods introduced in the late 1950s and early 1960s. Mental health specialists were grappling with ways to broaden the application of mental health principles in community settings to reduce the prevalence of mental health disorders, and to develop strategies to intervene with the mental health, learning, and behavioral problems of the general population.

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  • Quality assurance of the screening process requires a robust system of programme mana- gement and coordination, assuring that all aspects of the service are performing adequa- tely. The first edition of the European Guidelines for Quality Assurance in Cervical Cancer Screening emphasized the principles of organised, population-based screening and was in- strumental in initiating pilot projects in Europe. More than a decade has passed since pub- lication of the first guideline edition.

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  • This book is about change in the management of public services – how much of it and what consequences. For over two decades the goal of restructuring welfare provision has been at the heart of UK government policy. Under the Conservatives the focus was on controlling expenditure and re-organising services to make professionals more accountable for resource decisions. In health, education and social care, the objective was to install a system of managed provision heavily influenced by the practices of private firms.

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  • Successful companies will look not only to R&D or design as specific creative inputs, but seek to promote creativity in all parts of the organisation. Management practice and behaviour have a strong influence on creativity and the effective integration of design. Creativity and design aligned with strategy tends to generate more successful outcomes. Technology drives creativity by making it easier to collaborate and to acquire knowledge, and through supporting design prototyping.

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  • This guide has been produced to assist small event organisers. Each event is different and will require different levels of management, services and provisions, However, there are elements that are common to all events and we advise you to use the information contained in this guide as a basis for planning you event. the requirements for their event. If you are an employer or self‐employed person, compliance with health and safety, food safety and fire precautions legislation are legal requirements and can be enforced by local authorities.

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  • Promote high standards of provision and delivery of library and information services Encourage widespread understanding of the value of good library & information services Represent the interests of our members throughout the world

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