Demand for Business Intelligence (BI) applications continues to grow even at a time when
demand for most information technology (IT) products is soft [Soejarto, 2003; Whiting, 2003]. Yet,
information systems (IS) research in this field is, to put it charitably, sparse.
While the term Business Intelligence is relatively new, computer-based business intelligence
systems appeared, in one guise or other, close to forty years ago.
BI as a term replaced decision
support, executive information systems, and management information systems [Thomsen, 2003].