Tiểu luận phương pháp nghiên cứu khoa học: “Service personal values and customer loyalty” A study of banking services in a transitional economy nhằm mục đích sử dụng khái niệm giá trị dịch vụ cá nhân để dự đoán sự hài lòng của khách hàng và lòng trung thành đối với dịch vụ ngân hàng, ngoài ra cũng xác nhận ba thành phần của giá trị dịch vụ cá nhân.
YOU ALONE PERSONAL GUIDE FOR LIFE Kim Olalekan Published by Kim Olalekan at Smashwords Copyright 2012 Kim Olalekan This publication contains the opinions and ideas of its author and is intended for informational purposes only. The author and publisher shall in no event be held liable for any loss or other damages incurred from the usage of this publication. Smashwords Edition, License Notes. Thank you for downloading this free ebook.
George Kelly launched his revolutionary ideas about the nature of being human
nearly fifty years ago upon a world ill-prepared to receive them. This book is
evidence that the value of those ideas has not only been seen by those who are
primarily academics but also by those who are primarily practitioners. And not
only by psychologists, but by those in many other walks of life.
So widespread has the interest in personal construct psychology become, that this
book does not and cannot provide a complete coverage of personal construct work
or of areas in which such work is relevant.
This book is not just another book on breast cancer. It is written by a physician who has had the disease twice and candidly relays her experience with the disease. This book also has a thorough and understandable manual on breast cancer diagnosis, a personal health journal, a pictorial monograph of actual breast cancer cases, traditional and alternative treatments and life style changes that you can make to beat the disease.
Time-value-of-money techniques are widely used in personal financial planning. You can use them to calculate the value of savings at given future dates and to estimate the amount you need now to accumulate a given amount at a future date.
This chapter discuss the role of a company’s salespeople in creating value for customers and building customer relationships, identify and explain the six major sales force management steps, discuss the personal selling process, distinguishing between transaction-oriented marketing and relationship marketing,...
Chapter 1 - Personal financial planning in action. In this chapter, you will learn to: Identify social and economic influences on personal financial goals and decisions, develop personal financial goals, calculate time value of money situations associated with personal financial decisions, implement a plan for making personal financial and career decisions.
Chapter 12 - Investing in stocks. In this chapter, you will learn to: Identify the most important features of common and preferred stock, explain how you can evaluate stock investments, analyze the numerical measures that cause a stock to increase or decrease in value, describe how stocks are bought and sold.
In this chapter, students will be able to: Understand the relationship between financial plans and statements, prepare a personal balance sheet, generate a personal income and expense statement, develop a good record-keeping system and use ratios to evaluate personal financial statements, construct a cash budget and use it to monitor and control spending, apply time value of money concepts to put a monetary value on financial goals.
In this chapter, students will be able to: Understand the role of cash management in the personal financial planning process; describe today’s financial services marketplace, both depository and nondepository financial institutions; select the checking, savings, electronic banking, and other bank services that meet your needs; open and use a checking account; calculate the interest earned on your money using compound interest and future value techniques; develop a savings strategy that incorporates a variety of savings plans.
Chapter 19: Personal selling and sales management. When you finish this chapter, you should: Describe the value added of personal selling, define the steps in the personal selling process, describe the key functions involved in managing a sales force, describe the ethical and legal issues in personal selling.
Personalized cancer medicine is defined as medical care based on the
particular biological characteristics of the disease process in individual
patients. By using genomics and proteomics, individuals can
be classified into subpopulations based on their susceptibility to a particular
disease or response to a specific treatment. They may then be given preventive
or therapeutic interventions that will be most effective given their
Agenda The Therapeutic Value of the 12 Steps of Alcoholics Anonymous: define recovery, understand the soundness of the psychological principles that are operative in the 12 Steps, propose a True - Self model of personal development to understand the therapeutic effects of the 12 Steps, understand the therapeutic value and effect of the 12 Steps, understand how the Steps help one develop a new understanding of themselves and a more positive self - concept.
People at work in organizations today are part of a new era. The institutions of
society and the people who make them work are challenged in many and very
special ways. Society at large increasingly expects high performance and high
quality of life to go hand-in-hand, considers ethics and social responsibility core
values, respects the vast potential of demographic and cultural diversity among
people, and accepts the imprint of a globalization on everyday living and organizational
To register your book, visit www.syngress.com/solutions. Once registered, you can access our firstname.lastname@example.org Web pages. There you will ﬁnd an assortment of value-added features such as free e-booklets related to the topic of this book, URLs of related Web site, FAQs from the book, corrections, and any updates from the author(s).
THE NARRATIVE of personal experience allows
you to communicate to your reader the people,
places, and events in your life that have been of
significant influence. What you choose to write
about and how you present the information and
emotions indicate a great deal about your values
This article reports the results of work being undertaken in Singapore with
some 300 managers and future managers in the public and private sector. As
well as conflict handling the research has investigated the concepts of power,
needs, assertiveness, personal and leadership styles and influencing styles in
order to paint a picture of the Singaporean manager of the future in the context
of a society at the crossroads of development from an industrial to post-
After the World War II, in response to “customer satisfaction”, many of the quality
improvement tools that we still use extensively today such as control charts, process
capability, and value analysis were developed and widely used in a wide range of
organizations from industry to health sector. Then, more recently, quality circles and
total quality management have shown the power of team-based process improvement.
Risk Management and Shareholders’ Value in Bankingis quite simply the best written
and most comprehensive modern book that combines all of the major risk areas that impact
bank performance. The authors, Andrea Resti and Andrea Sironi of Bocconi University
in Milan are well known internationally for their commitment to and knowledge of risk
management and its application to financial institutions.