Xem 1-4 trên 4 kết quả Sales staff training
  • Managing a sales force can seem at times like trying to herd cats or force water to go uphill. Having had the privilege of leading numerous sales teams across multiple industries, I can share more than a few stories (good and bad). After more than 25 years of sales management experience, let me share 4 steps I believe are essential.

    pdf2p huyenndn 06-09-2012 37 8   Download

  • The mystery shopping identifies potentially significant failings in the PPI sales processes of some firms. Several of the firms shopped did not comply with the specific regulatory requirements in ICOB or treating their customers fairly when undertaking these transactions. The mystery shopping results highlight standards of behaviour that fall below our expectations and raise questions about firms’ systems and controls. They may also indicate failures in the quality of staff training and competence.

    pdf22p quaivatxanh 29-11-2012 26 4   Download

  • The balanced scorecard approach to performance measurement was originally developed in the private sector4. If measurement focuses on sales and profits managers can appear successful in the short term while ignoring long term development of the business, for example customer relations or staff training. The balanced scorecard approach tackles this by measuring both the ultimate outcome of the business, and aspects of the business that need to be maintained in the long term. It is balanced between financial and non-financial measures and across stakeholders....

    pdf32p tay_thi_le 19-02-2013 20 4   Download

  • Allan Pease is head of Pease Training Corporation, a sales and communication training company in Sydney. Australia He lectures extensively throughout the world and his books, films and training programmes are used by organisations everywhere to train members and staff in people-handling skills.

    pdf80p ruby078 25-10-2009 841 746   Download

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