.“These best practices provide the road map that is key to running a world-class consulting practice.” —David Smart, VP, System and Technology Services, The CIT Group, Inc. “Practical, actionable, and full of insight. If you are starting your own consultancy, looking to advance in your career as a consultant, or looking to take your consultancy to the next level, you will find the hands-on information you need in this book.
Modern WAN architectures require additional network capabilities to support current higher bandwidth
and mission-critical applications. Requirements for deploying voice over IP (VoIP) and video
conferencing include high availability, IP multicast, and quality of service (QoS). Today, most
enterprises rely on private WAN connections such as Frame Relay, ATM, or leased-line services to
connect their businesses.
This chapter presents the following content: Structure of a waiting line system, queuing systems, queuing system input characteristics, queuing system operating characteristics, analytical formulas, single-channel waiting line model with poisson arrivals and exponential service times, multiple-channel waiting line model with poisson arrivals and exponential service times, economic analysis of waiting lines.
This chapter presents the following content: Single-channel waiting line model with poisson arrivals and constant service times; single-channel waiting line model with poisson arrivals and arbitrary service times; multiple-channel waiting line model with poisson arrivals, arbitrary service times, and no waiting line; waiting lines with finite calling populations.
Chapter 7 define product and the major classifications of products and services; describe the decisions companies make regarding their individual products and services, product lines, and product mixes; discuss branding strategy – the decisions firms make in building and managing their brands; identify the four characteristics that affect the marketing of a service and the additional marketing considerations that services require; discuss two additional product issues: socially responsible product decisions and international product and services marketing.
When you complete this chapter you should be able to: Describe the characteristics of arrivals, waiting lines, and service systems; apply the single-channel queuing model equations; conduct a cost analysis for a waiting line; apply the multiple-channel queuing model formulas; apply the constant-service-time model equations; perform a limited-population model analysis.
Fifty years ago! Gracious me! It makes me think of my age to talk of it. Yes, just fifty years ago was enacted the greatest tragedy the world ever saw, THE CIVIL WAR.
I entered the service at twenty and one-half years of age and served three and one-half years.
At different times I have told of some of my experiences, which seemed to interest. Sometimes I have talked to literary men, story writers, who have expressed a desire to write me up in magazines and newspapers, but lack of the romantic in my make up, notwithstanding romance might be seen in...
Lecture Operations management - Chapter 5: Service design presents the following content: service economy, characteristics of services, service design process, tools for service design, waiting line analysis for service improvement.
This software configuration guide provides instructions for using the Cisco command-line interface (CLI) to configure features of the following Cisco 1800 series integrated services fixed-configuration routers: •Cisco 1801, Cisco 1802, and Cisco 1803 DSL Access Routers •Cisco 1811 and Cisco 1812 Ethernet Access Routers
This preface describes the intended audience, the organization of this guide, and the text and command conventions used throughout the guide. The preface includes the following topics:...
This Solution Reference Network Design (SRND) provides a description of the design issues related to
optimizing server and application environments. Server farms are built to provide a highly available,
scalable infrastructure that on which applications ru . As enterprises grow, so do their application needs
which implies that more and more expenditures are allotted for additional application-specific softwar
and server requirements. This increase in bottom line expenses heightens the sensitivity to overall retur
Updated and expanded to reflect the many technological advances occurring since the previous edition, this latest edition of the data warehousing "bible" provides a comprehensive introduction to building data marts, operational data stores, the Corporate Information Factory, exploration warehouses, and Web-enabled warehouses.
ISQL (or Interactive SQL) is a command line tool that is included in the Firebird distribution. It allows access to (almost) the full feature set available in Firebird, and is the recommended tool to narrow down the source of a potential problem with a SQL command should you find one. Unlike most other connectivity components and tools, ISQL shows also warning messages that may not be shown
The Report provides a number of statistics to put in context the growth and
activities of on-line investors and firms. It also describes the various products and services
currently offered on-line. Finally, the Report describes various trends in the industry,
including: (a) the continued growth of on-line investing and the pressure it has put on
traditional firms to offer on-line services; (b) how the growth of on-line brokerage will impact the services firms offer going forward; and (c ) how firms are developing
technology to provide automated, but personalized, advice on-line. ...
Apache Camel is a Java framework that lets you implement the standard enterprise integration patterns in a few lines of code. With a concise but sophisticated DSL you snap integration logic into your app, Lego-style, using Java, XML, or Scala. Camel supports over 80 common transports such as HTTP, REST, JMS, and Web Services.
The provider that can attract and retain customers, bundle
attractive new services and decrease overall costs will succeed
where others fail.
The right network infrastructure is critical to
any success. Utilizing the best
resources to help manage network
deployment and optimization
efforts will greatly improve the
outcome of these projects.
Finding a highly reliable single-
source provider of program
and project management
services – a resource that
knows telecommunications networks,
regardless of equipment,
platform or service – will have a direct
effect on a carrier’s bottom line....
Wi-Fi can further enhance your organization's productivity and savings by increasing portability and eliminating charges for PBX maintenance and for wire-line and cellular phone service. However, concerns about the QoS of Wi-Fi and VoIP prevent many organizations from realizing the full savings and productivity improvements that Wi-Fi can deliver. This guide to deploying Wi-Fi telephony helps you overcome these concerns by showing in detail how to engineer each component of Wi-Fi for reliable, high- quality voice transmission.
In the past three decades, due to significant liberalization and privatization the entire telecommunications industry has become a dynamic service industry subject to increasing competition with huge growth potential. (Graack, 1996). In recent years, in some Asian countries the number of mobile subscribers even passed the number of fixed-line subscribers (Fink, Matto, & Rathindran, 2003). Hence, the strategic behavior of telecommunications companies has attracted so much attention in recent years, both in the academic literature and in the popular press.
We described earlier that the core IMS enables multimedia services and traditional telephony services. In this section we focus on the traditional telephony services that, in the context of the PSTN and ISDN, are globally known as PSTN/ISDN supplementary services. Traditional supplementary services are: Call Forwarding, Call Hold/Resume, Connected Line Identiﬁcation Presentation/Restriction, etc.
Data set weights are used to adjust for sampling and response rates, and to provide estimates of
Wisconsin’s total household population using the sample data. A new procedure for developing data set
weights was used with the 2008 Family Health Survey. The 2008 FHS sample included only landline
telephone numbers, but ever-increasing numbers of people are using only cell phones, with no landline
telephone service. Researchers are learning that the characteristics of cell-phone-only users differ from
characteristics of people who use landline telephones.