Xem 1-20 trên 1500 kết quả Service management
  • A team of expert authors offers step-by-step coverage of related topics in every feature area, organized to help IT professionals quickly plan, design, implement, and use Service Manager 2010. After introducing the product and its relationship with the rest of Microsoft’s System Center suite, the authors present authoritative coverage of Service Manager’s capabilities for incident and problem resolution, change control, configuration management, and compliance. Readers will also find expert guidance for integrating Service Manager with related Microsoft technologies....

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  • Oracle Enterprise Manager Grid Control 11gR1: Business Service Management A hands-on guide to modeling and managing business services using Oracle Enterprise Manager 11gR1 Ashwin Kumar Karkala Govinda Raj Sambamurthy professional pertise distilled All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

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  • Trong loạt bài này chúng tôi sẽ giới thiệu cho các bạn một số tính năng của Service Manger cũng như sẽ cung cấp một cách chi tiết về các yêu cầu đối với hệ thống. Entry mới nhất của dòng System Center của Microsoft, Service Manager hiện càng làm phong phú thêm cho kiến trúc ITIL/MOF của System Center bởi nó cung cấp khả năng quản lý tập trung các vấn đề và dễ dàng truy cập.

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  • Many experts from the field of IT Service Management have assisted in putting together this first edition of The Guide to IT Service Management Volume I. Without these authors, who have done a lot of work to formulate their knowledge and insights and put them down on paper, a book like this would not be possible. I owe these authors my gratitude. The names of the authors are mentioned in their respective contributions, but you can be assured that many more were involved in the writing and evaluating of the final texts....

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  • Chapters 1 through 3 focus on the concept of CRM. Chapter 1 defines what CRM means in today’s business environment and why only organizations with clear and effective CRM strategies are destined for long-term success. Chapter 2 introduces the Customer Service/Sales Profile model, a brand new tool for understanding the dynamic relationship between stand-alone service transactions, repeat customers, and the creation of wonderful customer advocates who love to spread the good word about you and your products and services.

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  • Authors Samuel Erskine (MCT) Anders Asp (MVP) Andreas Baumgarten (MVP) Steve Beaumont Dieter Gasser Reviewers Stefan Allansson Steve Buchanan Wayne Robinson Acquisition Editor Andrew Duckworth Lead Technical Editor Dayan Hyames Technical Editors Joyslita D'Souza Pooja Pande Proofreaders Elinor Perry-Smith Lesley Harrison Indexer Tejal R. Soni Graphics Valentina D'silva Aditi Gajjar Production Coordinators Prachali Bhiwandkar Manu Joseph Cover Work Prachali Bhiwandkar Project Coordinator Abhishek Kori...

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  • .Published by ANU E Press The Australian National University Canberra ACT 0200, Australia Email: anuepress@anu.edu.au This title is also available online at: http://epress.anu.edu.au/frank_fearless_citation.html National Library of Australia Cataloguing-in-Publication entry Author: Title: MacDermott, Kathy. Whatever happened to frank and fearless? : the impact of the new public service management on the Australian public service / Kathy MacDermott. 9781921313912 (pbk.) 9781921313929 (web) ANZSOG series Bibliography. Civil service--Australia. Public administration--Australia.

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  • – Frank.Eyermann@unibw.de – Information Systems Laboratory – Faculty for Computer Science – Universität der Bundeswehr, Munich .Exercise 1.1: ns-2’s Hello World Create the following scenario – Two nodes, link in between – Sender agent: Agent/UDP – Receiver agent: Agent/Null – Connect agents – Data source.

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  • This book is about change in the management of public services – how much of it and what consequences. For over two decades the goal of restructuring welfare provision has been at the heart of UK government policy. Under the Conservatives the focus was on controlling expenditure and re-organising services to make professionals more accountable for resource decisions. In health, education and social care, the objective was to install a system of managed provision heavily influenced by the practices of private firms.

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  • Tham khảo tài liệu 'business english lesson – advanced level's archiveinformation services management', ngoại ngữ, toefl - ielts - toeic phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả

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  • Chapter 2: Creating and managing Windows services includes understanding Windows services; creating Windows services; handling events and logging information from a Windows services application; adding installers, specifying security context and installing and uninstalling a Windows services.

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  • Module 3: Configuring and managing WINS. This module explains how to configure, manage, and troubleshoot Microsoft Windows Internet Name Service (WINS) servers. WINS is a NetBIOS Name Server (NBNS) that you can use to resolve NetBIOS names to IP addresses. The main contents in module includes: Installing the windows internet name service, managing the WINS server, configuring WINS replication, migrating from WINS to DNS.

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  • Most people work in order to earn their living.  They produce goods and services.  Goods are either produced on farms, like maize and milk, or in factories, like cars and paper. Services are provided by such things as schools, hospitals and shops. Some people provide goods; some provide services. Other people provide both goods and services. For example, in the same garage, a man may buy a car, or he may buy some service which helps him to maintain his car.

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  • Most people work in order to earn their living. They produce goods and services. Goods are either produced on farms, like maize and milk, or in factories, like cars and paper. Services are provided by such things as schools, hospitals and shops.

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  • E-business research is currently one of the most active research areas. With the rapid advancement in information technologies, e-business is growing in significance and is having a direct impact upon ways of doing business. As e-business becomes one of the most important areas in organizations, researchers and practitioners need to understand the implications of many technological and organizational changes taking place.

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  • M arketing Management is the leading marketing text because its content and organization consistently reflect changes in marketing theory and practice. The very first edition of Marketing Management, published in 1967, introduced the concept that companies must be customer-and-market driven. But there was little mention of what have now become fundamental topics such as segmentation, targeting, and positioning.

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  • A well-functioning public sector that delivers quality public services consistent with citizen preferences and that fosters private market-led growth while managing fiscal resources prudently is considered critical to the World Bank’s mission of poverty alleviation and the achievement of the Millennium Development Goals.

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  • File Services là một dịch vụ một role máy chủ trên Windows Server 2008, cung cấp cho người quản trị các kỹ thuật quản lý dung lượng lưu trữ (storage), cơ chế backup dữ liệu bằng phương thức tào bản sao của dữ liệu ở server khác (replication), quản lý tài nguyên, chia sẻ, hỗ trợ các máy tính *NIX truy cập tài nguyên hệ thống windows.

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  • Andrew Connell has a background in content management solutions and Web development that spans back to his time as a student at the University of Florida in the late 1990s managing class sites. He has consistently focused on the challenges facing businesses to maintain a current and dynamic online presence without having to rely constantly on Web developers or have a proficiency in Web technologies.

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  • Chapter 7: Contract and Procurement Management. Many times it is the project manager that is on the buying end of the project. Most of the time we think of projects as work that we are doing to produce a set of deliverables that will be delivered to some organizations. However, often the project manager is required to hire another project manager to produce goods and services for his or her organization. When this is done, the roles and responsibilities of the project managers change somewhat. It is necessary to have assurance that the hired project manager and his or her team will...

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