Xem 1-20 trên 1407 kết quả Service systems
  • The learning objectives for Chapter 7 include: The nature of services, service strategy: focus & advantage, service-system design matrix, service blueprinting, service fail-safing, characteristics of a well-designed service delivery system.

    ppt19p tangtuy11 20-05-2016 5 2   Download

  • This feasibility study commissioned by the National Institute for Advanced Industrial Science and Technology in Japan (AIST) and supported by the Sustainable Consumption Unit (UNEP) provided an overview of approaches used in different disciplines for evaluating consumer behaviour. The study analysed the applicability of existing research concepts, theories, and tools for evaluating consumer satisfaction with product-service systems (PSS). It included a discussion of their strengths/weaknesses.......

    pdf61p moser 04-03-2009 145 42   Download

  • GSM (Global System for Mobile Communications, originally Groupe Spécial Mobile), is a standard set developed by the European Telecommunications Standards Institute (ETSI) to describe technologies for second generation (2G) digital cellular networks. Developed as a replacement for first generation (1G) analog cellular networks, the GSM standard originally described a digital, circuit switched network optimized for full duplex voice telephony.

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  • High data rate wireless communications links with transmission rates nearing 1 Gigabit/second (will quantify a “bit” shortly) Provide high speed links that still offer good Quality of Service (QoS) (will be quantified mathematically). Theoretically, the 1Gbps barrier can be achieved using this configuration if you are allowed to use much power and as much BW as you so please! Extensive research has been done on SISO under power and BW constraints. A combination a smart modulation, coding and multiplexing techniques have yielded good results but far from the 1Gbps barrier...

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  • Acquisitions Editor: Angelina Ward Series Editor: S. Merrill Weiss Publishing Services Manager: George Morrison Project Manager: Mónica González de Mendoza Assistant Editor: Doug Shults Marketing Manager: Christine Degon Veroulis Cover Design: Eric DeCicco Focal Press is an imprint of Elsevier 30 Corporate Drive, Suite 400, Burlington, MA 01803, USA Linacre House, Jordan Hill, Oxford OX2 8DP, UK Copyright © 2007, Elsevier Inc. All rights reserved.

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  • The growth of the Internet, which I have been involved in, and the growth of mobile telephone services, which NTT DoCoMo has been a leader in, have been peculiarly interlinked and at the same time separate. The Internet is a lab experiment that broke free, and finds itself in a world of its own contriving, which it often does not understand. The mobile telephone world was developed for commercial purposes, and is in many respects the son of its father, the wired telephone system.

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  • Telecommunications is now the fastest changing part of the IT industry, encompassing vast disciplines from distributed systems to real-time applications. I have had the pleasure of being involved in what I believe is the most exciting time in its history. It wasn’t always this way, as telecommunications started out as a novelty: ‘‘An amazing invention, but who would want to use one?’’ – US President Rutherford B. Hayes after making a telephone call from Washington D.C. to Philadelphia. Interestingly however, in 1879, the first telephone was installed in the White House.

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  • This book has been developed, in cooperation with Microsoft Corpora- tion, to give you the critical skills and knowledge you need to prepare for one of the core requirements of the new MCSE certification program, Imple- menting and Administering Windows 2000 Directory Services. You will find the information you need to acquire a solid understanding of how to setup and manage the Active Directory, to prepare for Exam 70-217: Implement- ing and Administering a Microsoft Windows 2000 Directory Services Infrastructure, and to progress toward MCSE certification....

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  • Written by the creator of Webmin, this book explains how to use the most popular Webmin modules to perform common administration tasks on a Linux system such as adding users, configuring Apache, setting up NFS file sharing and managing the Sendmail mail server.Each chapter covers a single server or service, and is broken down into sections that list the steps required to carry out certain tasks using Webmin.

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  • AFIS systems are amazing. With AFIS, people can be fingerprinted and have their criminal history records checked in a matter of minutes; a mug shot and palm print might be included on the rap sheet returned to the inquiring agency. The technology has moved from exclusively forensic or criminal applications into other areas, such as social services benefits and other emerging applications. The greatest use of AFIS technology is for tenprint identifications, in which rolled fingerprint images are compared against enrolled records.

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  • Business is one of the most diverse activities of mankind. Business operations typically handled by the business institutions such as companies, corporations, private ... but can also be active self of individuals.Business is the economic mode of operation conditions exist in the economy of goods, including the overall methods, forms and means by which economic agents to make use of its economic activity (including the process of investment, production, transportation, trade, services ...

    pdf381p banhbeo9 20-11-2011 76 43   Download

  • Semantic Web Technologies provides a comprehensive overview of key semantic knowledge technologies and research. The authors explain (semi-)automatic ontology generation and metadata extraction in depth, along with ontology management and mediation. Further chapters examine how Semantic Web technology is being applied in knowledge management (“Semantic Information Access”) and in the next generation of Web services

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  • A service business is the management of organizations whose primary business requires interaction with the customer to produce the service. Facilities-based services: Where the customer must go to the service facility Field-based services: Where the production and consumption of the service takes place in the customer’s environment

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  • Tham khảo sách 'red hat linux networking and system administration', công nghệ thông tin, an ninh - bảo mật phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả

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  • Directory: A collection of information that is primarily searched and read, rarely modified. Directory Service: Provides access to directory information. Directory Server: Application that provides a directory service.

    ppt23p tuante 18-05-2010 92 25   Download

  • The telephone system remains as the backbone of low-cost telecommunications services in North America. An understanding of the telephone system is necessary when considering its use for data communications. Telephone: invented in 1874 by Alexander Graham Bell and patented in 1876 Single wire: In the beginning, the market was for telephones only. It is the customer who used to wire them between telephones using single wires and the earth as the ground or the other conductor to complete the circuit. ...

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  • THE Java™ Web Services Tutorial is a guide to developing Web applications with the Java Web Services Developer Pack (Java WSDP). The Java WSDP is an all-in-one download containing key technologies to simplify building of Web services using the Java 2 Platform. This tutorial requires a full installation (Typical, not Custom) of the Java WSDP, v1.6 with the Sun Java System Application Server Platform Edition 8.1 2005Q2 UR2 (hereafter called the Application Server). Here we cover all the things you need to know to make the best use of this tutorial....

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  • As a user, acquirer, or developer of a system, product, or service, have you ever been confronted with one of the situations listed below? • Wondered if the people who designed a product bothered to ask potential users to simply try it before selling it to the public. • Found that during a major program review prior to component development that someone thought a requirement was so obvious it didn’t have to be written down.

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  • Is an autonomous and independent foundation with the objectives of safeguarding life, property and the environment, at sea and onshore. DNV undertakes classification, certification, and other verification and consultancy services relating to quality of ships, offshore units and installations, and onshore industries worldwide, and carries out research in relation to these functions.

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  • Vietnam has a vision to build a democratic, clean, strong and modernised civil  service.  It promulgated the Ordinance of Cadre and Civil Servants in 1998,  revised it in 2000 and 2003 and recently promulgated the new Law on Cadre and  Civil Servants that will come into effect on January 2010.  The PAR Master  Programme (2001­2010) also made efforts to improve the quality of the civil  service and civil servant management, with mixed success.  ...

    doc52p xtruongyb 17-11-2009 104 20   Download

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