Through personalised

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  • This book presents innovative proven methods for determining whether a CRM strategy for changing the way a company provides service (by adding new technology, processes, and procedures) will realize the return on the investment projected. The chapters of the book define important terms, identify the main vendors and actors, and set out the benefits CRM users can expect to experience and the functionality that is available.

    pdf284p wqwqwqwqwq 18-07-2012 63 25   Download

  • Ecodial V3.38 Low-voltage electrical installation design software Fupact and variable speed drive integrated Building a New Electric World Ecodial V3.38 complies with the latest electrical standards, bringing LV installation design software to a new level of performance. With Ecodial V3.38, design low the easy way Personalise your project New standards Ecodial V3.3 series have been approved by the UTE. It can be used to produce design files complying with: b the CENELEC R 064-003 European calculation guide b IEC 364 installation standards.

    pdf4p bimatcuocdoi0905 22-04-2010 203 69   Download

  • In this study of architecture's role in present-day consumer society, architect Antti Ahlava argues that the attempt to study the ever-more individualistic needs of consumers in architecture is a vain act. With an approach based on the theories of French sociologist Jean Baudrillard, Ahlava argues the calls for satisfaction, indivisualisation, personalisation and creativity are actually the very core of a "magical" manipulation and "mythical" control within the socio-economic system of the culture industry.

    pdf304p bimap_5 26-12-2012 34 15   Download

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