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Customer Satisfaction Made easy

Why measure customer satisfaction? Because it’s required! The Workforce Investment Act of 1998 says states need to “consult with customers about the relevance of the information disseminated through the statewide employment statistics. A plan for actively listening to customers of Labor Market Information Products and Services A resource handbook from the Customer Satisfaction Work Group of the Workforce Information Council Copyright 2003

Từ khoá:

moser

Customer Satisfaction

Customer Group

Customer Group

Focus Groups

Using A Mail Survey

Using A Telephone Survey

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35

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Bài giảng Quản trị bán hàng: Chương 5 - Tuyển dụng và đào tạo lực lượng bán hàng

Bài giảng Quản trị bán hàng: Chương 5 - Tuyển dụng và đào tạo lực lượng bán hàng

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