Digital transformation in quality management of Vietnamese enterprises – Advantages and difficulties

The author's article presented the theoretical basis system related to quality 4.0. At the same time, based on VCCI's business survey data report, the author presented my opinions and personal assessment about opportunities and challenges of Vietnamese enterprises. Then, the author uses the change management mindset required by ISO 9001:2015 and the PDCA cycle in quality management to propose a roadmap for implementing digital transformation in quality management.