Lecture Business communication design (2/e): Chapter 1 - Pamela A. Angell

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Lecture Business communication design (2/e): Chapter 1 - Pamela A. Angell

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Chapter 1 - The basics. After you have mastered the material in this chapter, you will be able to: What is communication? Skills for 21st-century business, basic communication principles, how does communication work? Communicating intrapersonally, the intrapersonal and business communication connection.

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