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Lecture Business communication design (2/e): Chapter 14 - Pamela A. Angell

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Lecture Business communication design (2/e): Chapter 14 - Pamela A. Angell

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Organizational change means modifying the way the company conducts business and performs work tasks. As an outgrowth of change, conflict is an event expressed through communication that motivates individuals or groups to behave in ways that suggest incompatible goals. Chapter 14 provides knowledge of the business of change and conflict.

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