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Lecture Business communication design (2/e): Chapter 6 - Pamela A. Angell

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Lecture Business communication design (2/e): Chapter 6 - Pamela A. Angell

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Chapter 6 - Designing messages with words. The main contents of the chapter consist of the following: Can we talk? Talk about meaning, speaking of rules, what are you talking about? Must we talk? Using persuasion and building arguments.

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