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Lecture Consumer behavior (8e): Chapter 1 - Michael Solomon

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Lecture Consumer behavior (8e): Chapter 1 - Michael Solomon

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Chapter 1 Consumers rule. When you finish this chapter you should understand why: Consumer behavior is a process, consumers use products to help them define their identities in different settings, marketers need to understand the wants and needs of different consumer segments, the web is changing consumer behavior, consumer behavior relates to other issues in our lives.

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