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Lecture Human resources management in the hospitality industry (2nd edition): Chapter 1 - David K. Hayes, Jack D. Ninemeier

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Chapter 1 - Introduction to human resources in the hospitality industry. The learning objectives for this chapter include: Describe the travel and tourism industry and the hospitality segments within it, discuss how the human resources function relates to the management of hospitality organizations, identify specific HR responsibilities which are important in most hospitality organizations,...

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