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Lecture Organisational behaviour on the Pacific rim: Chapter 13 - Steve McShane, Tony Travaglione

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Lecture Organisational behaviour on the Pacific rim: Chapter 13 - Steve McShane, Tony Travaglione

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Chapter 13 - Conflict and negotiation. Chapter learning objectives: distinguish task-related from socioemotional conflict, discuss the advantages and disadvantages of conflict in organisations, identify six sources of organisational conflict, outline the five interpersonal styles of conflict management, summarise six structural approaches to managing conflict, outline four situational influences on negotiations, compare and contrast the three types of third-party dispute resolution.

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