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Lecture Using information technology (11/e): Chapter 3 - Brian K. Williams, Stacey C. Sawyer

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Chapter 3 - Software: Tools for productivity & creativity. The main contents of the dissertation consist: The operating system: what it does; other system software: device drivers & utility programs; common features of the user interface; common operating systems; application software: where to get it, how to use it; data files & program files; word processing software; spreadsheet programs; database software; office suites & integrated packages; specialty application software.

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