Management Tools 2005 - An Executive’s Guide

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Management Tools 2005 - An Executive’s Guide

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Over the past decade, executives have witnessed an explosion of management tools such as Customer Relationship Management, Scenario and Contingency Planning, and the Balanced Scorecard. Demands of increasing competition in the global marketplace are driving the explosion, while accelerated, lower-cost delivery systems for ideas and information have enabled it. Today the sheer volume of ideas can overwhelm a management team. At the same time, companies themselves have become more complex—with operations spanning far more businesses and locations around the world—adding to the challenge and number of decisions that corporate leaders face.......

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