Mẫu thư tín trong giao dịch và thương mại

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Mẫu thư tín trong giao dịch và thương mại

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Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com General Tips for Letter Writing Complimentary Closings The closing should match the tone of the letter. Listed below are closings that range from the very formal to the informal. Very Formal Respectfully yours, Yours respectfully, Formal Very truly yours, Yours very truly, Yours truly, Less Formal Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially, Informal Regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you next week! WWW.CHOLBURI.COM Page.1 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Formats for Typing Block Style Date Name of Recipient Title/Department Company Street Address City, State, and Zip Code RE Dear Name: Subject: _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________ Sincerely, (Handwritten Signature) Writer’s Name Title dm (typist’s initials—If the writer is also the typist, you may omit this notation.) Enclosure cc Dr. Joseph Hardy PS: WWW.CHOLBURI.COM Page.2 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Formats for Typing Indented Style Date Name of Recipient Title/Department Company Street Address City, State, and Zip Code RE Dear Name: Subject: ___________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _______________ ___________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _______________ ___________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _______________ Sincerely, (Handwritten Signature) Writer’s Name Title DDB/cm Enc cc Dr. Joseph Hardy P.S. WWW.CHOLBURI.COM Page.3 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com General Tips for Letter Writing Signatures Always sign your letters in ink and by hand. Do not sign a title such as Mr., Ms., Mrs., Dr., or Rev. Your title or other designation is typed beneath your signature: Yours truly, (Handwritten signature) Brenda Maxwell, Ph.D. Research Chemist Exxon Corporation Sincerely, (Handwritten signature) John D. Maxwell, Vice President Friedman, Inc. Sincerely, (Handwritten signature) John D. Maxwell Vice President of Marketing If you are signing for a boss, add your initials to the right of the signature: Yours truly, (Handwritten boss’s name) (Your initials) Richard H. Gere, Vice President General Tips for Letter Writing Signatures Always sign your letters in ink and by hand. Do not sign a title such as Mr., Ms., Mrs., Dr., or Rev. Your title or other designation is typed beneath your signature: Yours truly, (Handwritten signature) Brenda Maxwell, Ph.D. Research Chemist Exxon Corporation Sincerely, (Handwritten signature) John D. Maxwell, Vice President Friedman, Inc. Sincerely, (Handwritten signature) John D. Maxwell WWW.CHOLBURI.COM Page.4 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Vice President of Marketing If you are signing for a boss, add your initials to the right of the signature: Yours truly, (Handwritten boss’s name) (Your initials) Richard H. Gere, Vice President WWW.CHOLBURI.COM Page.5 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip February 28, 2007 Addressee Address City, State Zip Dear Ms. Smith: We are pleased to tell you that we have rescinded our proposed changes to the mileage requirements for travel awards valid for use to and from Singapore. We have listened to our customers and are not too big to admit we have made a mistake. As a result, we can still offer the four first-class tickets you wanted to claim for your frequent-flyer mileage. At the time you were denied those tickets, we had just recently made the decision to change our policy and had not received any feedback from customers. Consequently, we are happy you wrote again and gave us an opportunity to provide the extra tickets due you under the old terms. I know the delay in getting your tickets must have created some anxiety on your part about your planned family vacation, and we are sorry for the misunderstanding. Please do have a nice, enjoyable vacation with these tickets. Thank you for choosing our airline for all your travel needs. Cordially, WWW.CHOLBURI.COM Page.6 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip June 25, 2002 Addressee Address City, State Zip Dear Ms. White: We are pleased to inform you that the proper credits have been made to your corporate telephone account. Due to a clerical error, you were billed for services rendered to a similar number. Your next bill will reflect a credit of $412.50. We regret the inconvenience and thank you for promptly bringing the matter to our attention. If you have any additional billing questions, please call our accounts receivable office at (800) 555-5555. Sincerely, WWW.CHOLBURI.COM Page.7 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Dr. Jones: Thank you for telling us about the inferior service you received from our employee, Jeanie Wilson. We regret she does not meet the high standards of Kleaning Wizards, Inc. You are a valued customer. As such, we are going to credit your account next month for $212.00 which equals eight hours cleaning. Please call our customer service department if you have any other problems. Thank you for your continued patronage. Sincerely, WWW.CHOLBURI.COM Page.8 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mrs. Johnson: We appreciate the letter concerning your February account. The confusion is due to the recent changes in our rates and billing policy. Our new policy became effective last January; however, due to an error on our part, you did not receive notice of these changes. We apologize for this error and are enclosing a pamphlet explaining the new policy. These changes affect delivery services to rural areas, for packages under one pound, and monthly rates for daily pick-ups. Since we failed to let you know about these changes, we will adjust your bill to reflect our original policy. The new rates will become effective for your company beginning next month. Sincerely, WWW.CHOLBURI.COM Page.9 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mr. Brock: Thank you for sending us the list of discounted books offered by our competitor, TNT Book Distributors. As we have promised our customers, we will not be undersold; therefore, refunds check for $54. 87 from your last purchase is enclosed. Thank you for allowing us to continue to give our customers quality books at discount prices. Sincerely, WWW.CHOLBURI.COM Page.10 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Ms. Murphy: Thank you for your recent purchase of Deluxe office chairs. We regret you had to return two of the chairs. There is a defect in the adjustment rods of the model you purchased. As a result, all chairs with this feature are being recalled. Two new chairs are being shipped to you, and a twenty-five dollar store certificate towards your next purchase is also on its way to you. We appreciate your letting us know about the problem. Sincerely, WWW.CHOLBURI.COM Page.11 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mr. & Mrs. Wendel: As you have requested, Golden Star Insurance will cancel your policy, effective March 3, 1997. We regret we can no longer serve you and your family. The coverage premium has been pro-rated for this billing period. You will receive a refund of $142. 76. We have enjoyed doing business with you. Please let us know if we can assist you in the future. Sincerely, WWW.CHOLBURI.COM Page.12 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mrs. Dennis: The television ads recently submitted are creative and energetic. However, the celebrity, Shawn “The Juice” French, is not an appropriate image to represent our company. We suggest a more wholesome celebrity such as B.G. Davis or Jona Haynes be used in place of “The Juice.” The appropriate changes should be made as soon as possible and resubmitted for approval. I look forward to seeing the results. Sincerely, WWW.CHOLBURI.COM Page.13 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Ms. Holloway: The designs for the new billboard ads are excellent, portraying an appropriate image for our company and product line. Unfortunately, many of the images are fading after only three weeks of being posted. We expect them to last through the time we have leased the billboard space. I am certain you share our concerns. We would appreciate it if you would immediately check the quality of the paper being used. Please notify our office as soon as you have determined a solution to the problem. We look forward to hearing from you. Sincerely, WWW.CHOLBURI.COM Page.14 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mr. Gostein: We have recently noticed the newspaper advertisements contracted through your agency are appearing in inappropriate sections of the paper. For example, in the March 3 issue our tire ads appeared in the Lifestyles section rather than the Automotive section. On March 10, the same ad appeared in the Food section. We are aware that newspapers handle an abundance of ads each week and that some misplacement may occur. However, if the ads continue to appear in inappropriate sections, we will be forced to withdraw them completely and pursue other options. Your prompt attention to this matter would be appreciated. Thank you for your time. Sincerely, WWW.CHOLBURI.COM Page.15 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Ms. Ford: Thank you for the superior job in the production of our television commercial. We appreciate your hard work. However, there seems to be some confusion. Since our commercial is targeted for senior citizens, we expected it to appear during the early morning hours. Instead, it is being shown late at night. Please look into this matter and make the proper adjustments. Sincerely, WWW.CHOLBURI.COM Page.16 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Ms. Whitley: You recently submitted two radio spots which we readily approved. However, we discovered a third one, already airing, which was not approved. This particular ad lacks the charm and sophistication we are attempting to portray. Please cancel it and contact us before making any more changes. Sincerely, WWW.CHOLBURI.COM Page.17 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mr. Callahan, Brock Systems is a software company that began advertising in National Way Magazine in December of 1995. Because of our success, we decided to do some tests in the United and Delta in-flight brochures. We chose United and Delta as our primary exposure vehicles during this start-up phase because of their attractive layout. Then in April, we decided to advertise solely in Regional Review. Our research indicated this was a reasonable way to maintain steady sales growth while minimizing our advertising costs. Unfortunately, in May’s issue, we were placed between two reader response cards toward the back of the book making it more difficult for readers to find our ad. After discussing our dissatisfaction with the placement, Josephine Wiggs granted us a discount for July. We are now in the middle of the third week of May and sales have continued to drop. It stands to reason that either the poor placement has had a great impact on our direct sales or Regional Review is not the right publication for our software products. I urge you to take our situation into consideration and provide us with compensation on our account. Should you have any questions or comments, please contact me at (555) 555-5555 or fax (555) 555- 5555. Thank you for your attention to this urgent matter. Sincerely, WWW.CHOLBURI.COM Page.18 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Mr. Carlisle: ShopGold is a local grocery store in your distribution area. We are interested in running weekly full- page ads in your Sunday edition. The ads would include special weekly prices with the product pictured. Please send us the following information: rate listings, deadlines, design specifications, and contract options. Thank you for your time. Sincerely, WWW.CHOLBURI.COM Page.19 e-mail:advanceenglish@teacher.com
Bas-BASIC CHOLBURI, International Language and Computer School 730/1 Bangplasoi, Maung, Chonburi 20000 Thailand Tel. 66 38 274480-1 Fax. 66 38 277550 WWW.CHOLBURI.COM e-mail:advanceenglish@teacher.com Company Name or Letterhead Address City, State Zip Date Addressee Address City, State Zip Dear Ms. Jones: Congratulations! KEAR-TV has been successful in its efforts to increase viewership. As a result, we are interested in using KEAR-TV as our primary medium of advertising. Our product, disposable toddler underwear, experiences most success when advertised in daytime slots. Therefore, we would like to speak with your sales representative about developing the commercials, as well as receive a current rate schedule for the requested time slots. Keep up the good work. We look forward to doing business with you. Sincerely, WWW.CHOLBURI.COM Page.20 e-mail:advanceenglish@teacher.com