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Setting up a key performance indicators to measure business strategy objectives using the balanced scorecard method - In the case of the northern Electricity corporation, Vietnam

Chia sẻ: An Nhiên Nhiên | Ngày: | Loại File: PDF | Số trang:9

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Setting up key performance indicator (KPI) applying Balanced scorecard method (BSC) to measure an enterprise‟ business strategic objectives is one of an important management tools helping enterprise to analyze, monitor and measure strategy targets so that its resources are allocated efficiently. The first part of the paper presents a brief summary of the methodology for establishing a key performance indicators for measuring strategic objectives using balanced scorecard method. Based on that, the main content of the article focuses on the application of the North Power Corporation (EVNNPC) based on four perspective such as (i) Financial, (ii) Customer Relation, (iii) Internal Business Process (iv) Learning and Growth.

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Nội dung Text: Setting up a key performance indicators to measure business strategy objectives using the balanced scorecard method - In the case of the northern Electricity corporation, Vietnam

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