Successful transport decision-making: A project management and stakeholder engagement handbook

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Successful transport decision-making: A project management and stakeholder engagement handbook

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E-mail and the Internet now make day to day to communication easier to organise, but distance makes it even more important to have a clear action plan with proper phases; to plan meetings carefully; to specify deliverables and to keep to them; to be clear from the outset about how outcomes will be assessed. Conference telephone calls, internet chat rooms, project focus groups are all good ways of improving communications.

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