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Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition): Chapter 7 - Jack E. Miller, John R. Walker, Karen Eich Drummond

Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...

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07/09/2017

The hospitality industry

Human resources

Informally appointed team

Total quality management

Major team challenges

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